DO NOT LET THEM SCAM YOU This company is the worst I've ever done business with. It took more than a month, almost two, to get the products which were promised to arrive within the week of ordering them. When it was clear they would arrive way too late I contacted them to cancel the order and they wouldn't allow me to. Then when they did arrive, one broke the first time it was used and bumped a chair. The Orbbs DO NOT hold a charge for more than a few minutes. All four of mine are defective. I have been in a dispute case since EARLY DECEMBER with PayPal over the purchases made from this illegitimate scammer company. I just want to return these pieces of junk. DO NOT BUY ANYTHING FROM THIS AWFUL COMPANY.

Miserable experience with this company. Orders in mid December and on January 12, 2023 still no product. Tracking (if it isn’t fake) shows the item cleared customs on January in Los Angeles. Tracking has not updated since then. I’m now convinced this is just a slam. I have asked Pay Pal for a refund since this should be covered with their buyer protection.

Do NOT order from this company Do NOT order from this company. The advertised shipping dates and promise of express shipping are false and deceptive. I placed my order on December 19 and received it on January 17. I sent a couple of email inquiries and did receive responses stating that there were shipping delays and to be patient. The tracking info was no help. The first link was not valid with “page not shown.’ The orb also appears to be poorly made so we will see how long it lasts. This has been a most frustrating experience.

***SCAM ALERT*** Ordered… ***SCAM ALERT*** Ordered mid-December...still waiting for item to arrive. I emailed to cancel, was informed the item was already "in process", so couldn't be cancelled. The tracking is a bunch of nonsense ("Next stop Los Angeles Airport HK international airport", etc.), with no carrier named and updates repeated verbatim hours/days apart. Total waste of time/money and grandson didn't get what he wanted most for Christmas :( Time to contact cc and determine recourse options!

Dishonest promo and email claims Ordered 15 days ago during their free rush order promo (2-5 days delivery) and still don't have a delivery date. Company claims they're a small family run business but emails come from GKS holding (an e-commerce business in India?) and parts ship from a manufacturer in China. Working on getting a refund for this dishonest site. Update...well we did receive the order over a month later. We gifted them to our kids for Easter (instead of Christmas) and the led lights broke off of two of them after just a few minutes. What a cheap, horrible product and waste of money. Of course it's too late to get a refund now.