Miserable experience with this company. Orders in mid December and on January 12, 2023 still no product. Tracking (if it isn’t fake) shows the item cleared customs on January in Los Angeles. Tracking has not updated since then. I’m now convinced this is just a slam. I have asked Pay Pal for a refund since this should be covered with their buyer protection.

Excellent Customer Service and product Excellent Customer Service and product. Received first fly orbb quickly but it had a faulty usb connection; after sending evidence, a replacement was sent AMAZINGLY quickly. Had been a bit anxious about placing order initially as could not find reviews etc. but I would happily place more orders with this company.

Cheap... don't bother I ordered the Fly Orbb before Thanksgiving, and it arrived on Christmas Eve. I had to email them and request that they update the shipping info which they eventually did. The item was very cheap and broke within 20 minutes of use. I've emailed them to return the item but have not heard back. Don't waste your money or time

Dishonest promo and email claims Ordered 15 days ago during their free rush order promo (2-5 days delivery) and still don't have a delivery date. Company claims they're a small family run business but emails come from GKS holding (an e-commerce business in India?) and parts ship from a manufacturer in China. Working on getting a refund for this dishonest site. Update...well we did receive the order over a month later. We gifted them to our kids for Easter (instead of Christmas) and the led lights broke off of two of them after just a few minutes. What a cheap, horrible product and waste of money. Of course it's too late to get a refund now.

Avoid Theflyorbb.com Very bad customer service and I question the legitimacy of the site and will be looking into it further. Please note item ships from overseas. I recommend getting this item elsewhere.