Item not received - NO response from sender I have contacted Nurzery multiple times via email regarding my item not being received. ZERO response and over a month out - I'm still out of my $150! UPS has processed the claim, I started and approved it but have not received paperwork back from Nurzery to receive the funds! There is ZERO contact information anywhere for this company other than an email address they do not respond to. Fraudulent company!!!

Excellent customer service! They were very friendly and helpful. I had some pricing questions, and they were quick to respond by phone and email. I had found a cheaper price, and they were willing to meet that or be understanding of my purchasing elsewhere. I ended up purchasing from them, not just for price, but I felt I was getting the customer service that is lacking in so many businesses.

I wish I could review the product but… I wish I could review the product but haven't received it. It is tracking as not moved in Utah for the last 4 days. Why would it have shipped from Michigan to Utah when we live near Phila., Pennsylvania? Totally disappointed!!

Excellent Company, Excellent Purchase!! I purchased the KidKraft Lil' Symphony Guitar for my 3 year old nephew. This the fjrst time I've ordered from Nurzery but it won't be the last! I had a question about delivery and it was answered immediately. The tracking and delivery information was fast and correct. I received my purchase quickly and it was securely packaged. My sister, brother-in-law, and nephew all LOVE the guitar. I've seen the same guitar on other sites but they were between $10-$20 more! I am sooo very happy that I chose Nurzery for my purchase!!! Other members of my family are planning to make Nurzery purchases as well!! Thank You So Much!!!

Changing Pad purchase This changing pad comes with no cover and the website does not sell a cover for it. The changing pad is like a plastic material that I will have to go ahead and make my own changing pad cover for. There is a customer service number but it just tells you to leave a message. You can email them and wait for them to email you back.