Dome & Stand Cover is NOT weather proof Impressed with the Dome and the peels. Delivery was quick and products delivered were as expected, very well-made. The Dome & Stand Cover is so badly designed though. It says on the product page, “Rain, snow, wind, sleet, hail, sunlight, anything. Protect your oven + stand all year round, with the 100% weather-proof full length Dome Cover.” It doesn’t protect against rain though, as the seams aren’t taped. This means as soon as there is water on the top, it seeps through the stitch holes across the top of the cover. Therefore it isn’t 100% weatherproof as stated on the product page. It’s essentially only splash proof. The wording is misleading and more than that, it’s a badly designed product. Everything else across the Gozney offering seems so thought-through and well-made so I can’t imagine why they thought it was a good idea to sell a rain cover that doesn’t protect against rain. On contacting the customer service, I was told that it was never supposed to be waterproof, that it was just water repellent and that we should store the dome cover undercover. The irony! What a useless accessory!

Great quality product Great quality product, quickly delivered and simple to set up. I got the all black Roccbox which looks super cool and doesn't show the black soot marks. It's a dream to cook with, cleaning is easy and it makes a wonderful addition to my outdoor cooking capabilities.

Rock It Ashley!! Ashley stuck with me even tho I was acting a bit out of sorts and quickly resolved the problem. She is a credit to your company and a total rockstar!!

Awesome Great experience so far, easy set up, and simply phenomenal design. Only problem is I forgot to learn to make dough BEFORE the oven got here! Excited to fire up some pizzas, but more excited for the cooking versatility this unit provides!

Avoid dealing with incompetent gozney You totally messed up the colour of my arc xl I ordered, I ordered black you sent bone, you then had the black in stock again where I asked to return my unopened bone colour arc xl, by the time the incompetent staff got back to me the new stock you had in had sold out!! You offered me a 50% discount off a peel I paid for over a month ago and I’m still waiting for it! The customer service experience at gozney is laughable! If anyone working for me in my business had this attitude they’d be looking for a new job! Even giving you one star would flatter the experience I’ve had!