RdosS
DEExcellent service Excellent service. Customer service is really great. I made my first purchase at the beginning of march 2024. I had some issues with the product and decided to contact the customer service. I got a really fast response and we could sort out the problem the easiest way possible. I can only recommend Gozney products.
Flak
GBfast delivery! Yesterday around 11 am I placed an order for 5 items including peels and it was all delivered today before 10 am. Less than 24-hour service, amazing! Thanks
Brian Hayes
GBGood product, slow customer service Their product is good but they have very slow customer service response times. They say they are correcting issues but I have yet to see results.
René
NLAs always shipped nicely and quick As always shipped nicely and quick, love the neapolitan arch, bit expensive but hey, hobby's do cost some money 🤣 The Dome heats faster now, and it performs more stable, backing longer on a lower flame. Also with the arch it gives the Dome a bad ass look, enjoying my multifuel Dome 💪
vincent
GBI am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.