Flak
GBfast delivery! Yesterday around 11 am I placed an order for 5 items including peels and it was all delivered today before 10 am. Less than 24-hour service, amazing! Thanks
Craig
AUGreat product- sh*supply chain Great product- sh*supply chain and false communication. Ordered a placement peel on March 16 and still waiting for dispatch. Have called these guys on multiple occasions and their response is always “it will be sent next week”. They clearly have no idea….
Greg
GBI’ve recently experienced a few issues… I’ve recently experienced a few issues with my Gozney Dome. I made contact with Gozney customer services and have been looked after by Paula. She was quick to respond to the issues I have been experiencing and came up with various solutions. She’s been fantastic! 5* service from Gozney.
Roger Wilson
GBFirst class service As usual a quality product well package well made and a prompt delivery
jessica linnell
AUDome & Stand Cover is NOT weather proof Impressed with the Dome and the peels. Delivery was quick and products delivered were as expected, very well-made. The Dome & Stand Cover is so badly designed though. It says on the product page, “Rain, snow, wind, sleet, hail, sunlight, anything. Protect your oven + stand all year round, with the 100% weather-proof full length Dome Cover.” It doesn’t protect against rain though, as the seams aren’t taped. This means as soon as there is water on the top, it seeps through the stitch holes across the top of the cover. Therefore it isn’t 100% weatherproof as stated on the product page. It’s essentially only splash proof. The wording is misleading and more than that, it’s a badly designed product. Everything else across the Gozney offering seems so thought-through and well-made so I can’t imagine why they thought it was a good idea to sell a rain cover that doesn’t protect against rain. On contacting the customer service, I was told that it was never supposed to be waterproof, that it was just water repellent and that we should store the dome cover undercover. The irony! What a useless accessory!