Good product, slow customer service Their product is good but they have very slow customer service response times. They say they are correcting issues but I have yet to see results.

My husband saw our neighbor with the… My husband saw our neighbor with the big pizza cutter about 8 months ago and mentioned he wanted one. Come his birthday in April, I made the purchase. He loved it and uses it for pizza, focaccia and anything else that needs a big cut. Love it and I know others will as well!

I am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.

Avoid dealing with incompetent gozney You totally messed up the colour of my arc xl I ordered, I ordered black you sent bone, you then had the black in stock again where I asked to return my unopened bone colour arc xl, by the time the incompetent staff got back to me the new stock you had in had sold out!! You offered me a 50% discount off a peel I paid for over a month ago and I’m still waiting for it! The customer service experience at gozney is laughable! If anyone working for me in my business had this attitude they’d be looking for a new job! Even giving you one star would flatter the experience I’ve had!

Pizza newb gets inspired with Gozney Pizza newb gets inspired with Gozney I wanted to buy a pizza oven to create and cook amazing pizza's. I live is a pizza wasteland near Denton, TX. But I am also a pizza snob that lived in Italy and know a good pizza when I see it (and for taste it). I went back and forth between Ooni and Gozney. What finally won me over is Tom's story and how he gives back, that was the tipping point. I have now made several pizza's and my skills, although somewhat neophyte are getting better with each batch. Thank you Gozney, your products are outstanding and I hope to become a pizzaiolo in short time!