I am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.

Pizza newb gets inspired with Gozney Pizza newb gets inspired with Gozney I wanted to buy a pizza oven to create and cook amazing pizza's. I live is a pizza wasteland near Denton, TX. But I am also a pizza snob that lived in Italy and know a good pizza when I see it (and for taste it). I went back and forth between Ooni and Gozney. What finally won me over is Tom's story and how he gives back, that was the tipping point. I have now made several pizza's and my skills, although somewhat neophyte are getting better with each batch. Thank you Gozney, your products are outstanding and I hope to become a pizzaiolo in short time!

Gozney Roccbox I’ve been using my Roccbox for a year. Excellent product, finally I am able to make restaurant quality neopolitan style pizza in my yard. The oven reaches 400 Celsius degrees in about 30-35 minutes and requires so little gas. It’s really efficient. I can’t wait to order the new Arc XL! Gozney is second to none, best pizza ovens on the market. It took only 3 or 4 days to receive my oven.

Imaginary Arc Accessories and Stand? Bought Arc Cover and Stand along with oven and other accessories on the release day on March 5th. Took over a month for the oven to arrive. Still awaiting a for the Cover, Stand and Peel to arrive. When I reached out to the Customer Services - they advised a 7 week lead Time of the Cover. No mention of the Stand - which is the more important item to me for now - as no where to put the oven. I still have no idea of when the stand and peel are to arrive. Will the cover be shipped this week? Products arrive well packaged and great looking - but extremely Sub-Par Customer Service. Haven’t been offered any compensation. Extremely disappointing.

I’ve recently experienced a few issues… I’ve recently experienced a few issues with my Gozney Dome. I made contact with Gozney customer services and have been looked after by Paula. She was quick to respond to the issues I have been experiencing and came up with various solutions. She’s been fantastic! 5* service from Gozney.