Good product, slow customer service Their product is good but they have very slow customer service response times. They say they are correcting issues but I have yet to see results.

Avoid dealing with incompetent gozney You totally messed up the colour of my arc xl I ordered, I ordered black you sent bone, you then had the black in stock again where I asked to return my unopened bone colour arc xl, by the time the incompetent staff got back to me the new stock you had in had sold out!! You offered me a 50% discount off a peel I paid for over a month ago and I’m still waiting for it! The customer service experience at gozney is laughable! If anyone working for me in my business had this attitude they’d be looking for a new job! Even giving you one star would flatter the experience I’ve had!

Top Tier Experience Everything from the shipping time to packaging to the unboxing was very pleasant for a product this large. The booklets that came with it are far better than anything you could put on a webpage and I encourage you guys to keep doing this. Our oven has been kicking for almost a month now and we have no complaints! Both wood and propane work wonderfully.

As always shipped nicely and quick As always shipped nicely and quick, love the neapolitan arch, bit expensive but hey, hobby's do cost some money 🤣 The Dome heats faster now, and it performs more stable, backing longer on a lower flame. Also with the arch it gives the Dome a bad ass look, enjoying my multifuel Dome 💪

My husband saw our neighbor with the… My husband saw our neighbor with the big pizza cutter about 8 months ago and mentioned he wanted one. Come his birthday in April, I made the purchase. He loved it and uses it for pizza, focaccia and anything else that needs a big cut. Love it and I know others will as well!