Helpful and responsive Helpful and responsive while in transit. Freight shipping is different than normal shipping like FedEx or ups. I had questions while it was in transit and Gozney was responsive. It was a little delayed but arrived and packaged well.

Great quality product Great quality product, quickly delivered and simple to set up. I got the all black Roccbox which looks super cool and doesn't show the black soot marks. It's a dream to cook with, cleaning is easy and it makes a wonderful addition to my outdoor cooking capabilities.

Top Tier Experience Everything from the shipping time to packaging to the unboxing was very pleasant for a product this large. The booklets that came with it are far better than anything you could put on a webpage and I encourage you guys to keep doing this. Our oven has been kicking for almost a month now and we have no complaints! Both wood and propane work wonderfully.

Awesome Great experience so far, easy set up, and simply phenomenal design. Only problem is I forgot to learn to make dough BEFORE the oven got here! Excited to fire up some pizzas, but more excited for the cooking versatility this unit provides!

The quality of the product is superior… The quality of the product is superior to any other. The Arc XL is the perfect portable pizza oven. There were logistical problems with my on-line order-I received incorrect items-it took 5 weeks to get the item I ordered which was supposedly in stock.