Gozney Roccbox I’ve been using my Roccbox for a year. Excellent product, finally I am able to make restaurant quality neopolitan style pizza in my yard. The oven reaches 400 Celsius degrees in about 30-35 minutes and requires so little gas. It’s really efficient. I can’t wait to order the new Arc XL! Gozney is second to none, best pizza ovens on the market. It took only 3 or 4 days to receive my oven.

Helpful and responsive Helpful and responsive while in transit. Freight shipping is different than normal shipping like FedEx or ups. I had questions while it was in transit and Gozney was responsive. It was a little delayed but arrived and packaged well.

fast delivery! Yesterday around 11 am I placed an order for 5 items including peels and it was all delivered today before 10 am. Less than 24-hour service, amazing! Thanks

Dome & Stand Cover is NOT weather proof Impressed with the Dome and the peels. Delivery was quick and products delivered were as expected, very well-made. The Dome & Stand Cover is so badly designed though. It says on the product page, “Rain, snow, wind, sleet, hail, sunlight, anything. Protect your oven + stand all year round, with the 100% weather-proof full length Dome Cover.” It doesn’t protect against rain though, as the seams aren’t taped. This means as soon as there is water on the top, it seeps through the stitch holes across the top of the cover. Therefore it isn’t 100% weatherproof as stated on the product page. It’s essentially only splash proof. The wording is misleading and more than that, it’s a badly designed product. Everything else across the Gozney offering seems so thought-through and well-made so I can’t imagine why they thought it was a good idea to sell a rain cover that doesn’t protect against rain. On contacting the customer service, I was told that it was never supposed to be waterproof, that it was just water repellent and that we should store the dome cover undercover. The irony! What a useless accessory!

Good product, slow customer service Their product is good but they have very slow customer service response times. They say they are correcting issues but I have yet to see results.