Top Tier Experience Everything from the shipping time to packaging to the unboxing was very pleasant for a product this large. The booklets that came with it are far better than anything you could put on a webpage and I encourage you guys to keep doing this. Our oven has been kicking for almost a month now and we have no complaints! Both wood and propane work wonderfully.

I am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.

Good product, slow customer service Their product is good but they have very slow customer service response times. They say they are correcting issues but I have yet to see results.

Rock It Ashley!! Ashley stuck with me even tho I was acting a bit out of sorts and quickly resolved the problem. She is a credit to your company and a total rockstar!!

Pizza newb gets inspired with Gozney Pizza newb gets inspired with Gozney I wanted to buy a pizza oven to create and cook amazing pizza's. I live is a pizza wasteland near Denton, TX. But I am also a pizza snob that lived in Italy and know a good pizza when I see it (and for taste it). I went back and forth between Ooni and Gozney. What finally won me over is Tom's story and how he gives back, that was the tipping point. I have now made several pizza's and my skills, although somewhat neophyte are getting better with each batch. Thank you Gozney, your products are outstanding and I hope to become a pizzaiolo in short time!