The quality of the product is superior… The quality of the product is superior to any other. The Arc XL is the perfect portable pizza oven. There were logistical problems with my on-line order-I received incorrect items-it took 5 weeks to get the item I ordered which was supposedly in stock.

Gozney Roccbox I’ve been using my Roccbox for a year. Excellent product, finally I am able to make restaurant quality neopolitan style pizza in my yard. The oven reaches 400 Celsius degrees in about 30-35 minutes and requires so little gas. It’s really efficient. I can’t wait to order the new Arc XL! Gozney is second to none, best pizza ovens on the market. It took only 3 or 4 days to receive my oven.

Awesome Great experience so far, easy set up, and simply phenomenal design. Only problem is I forgot to learn to make dough BEFORE the oven got here! Excited to fire up some pizzas, but more excited for the cooking versatility this unit provides!

Imaginary Arc Accessories and Stand? Bought Arc Cover and Stand along with oven and other accessories on the release day on March 5th. Took over a month for the oven to arrive. Still awaiting a for the Cover, Stand and Peel to arrive. When I reached out to the Customer Services - they advised a 7 week lead Time of the Cover. No mention of the Stand - which is the more important item to me for now - as no where to put the oven. I still have no idea of when the stand and peel are to arrive. Will the cover be shipped this week? Products arrive well packaged and great looking - but extremely Sub-Par Customer Service. Haven’t been offered any compensation. Extremely disappointing.

I am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.