Avoid dealing with incompetent gozney You totally messed up the colour of my arc xl I ordered, I ordered black you sent bone, you then had the black in stock again where I asked to return my unopened bone colour arc xl, by the time the incompetent staff got back to me the new stock you had in had sold out!! You offered me a 50% discount off a peel I paid for over a month ago and I’m still waiting for it! The customer service experience at gozney is laughable! If anyone working for me in my business had this attitude they’d be looking for a new job! Even giving you one star would flatter the experience I’ve had!

The quality of the product is superior… The quality of the product is superior to any other. The Arc XL is the perfect portable pizza oven. There were logistical problems with my on-line order-I received incorrect items-it took 5 weeks to get the item I ordered which was supposedly in stock.

Excellent service Excellent service. Customer service is really great. I made my first purchase at the beginning of march 2024. I had some issues with the product and decided to contact the customer service. I got a really fast response and we could sort out the problem the easiest way possible. I can only recommend Gozney products.

Awesome Great experience so far, easy set up, and simply phenomenal design. Only problem is I forgot to learn to make dough BEFORE the oven got here! Excited to fire up some pizzas, but more excited for the cooking versatility this unit provides!

Pizza newb gets inspired with Gozney Pizza newb gets inspired with Gozney I wanted to buy a pizza oven to create and cook amazing pizza's. I live is a pizza wasteland near Denton, TX. But I am also a pizza snob that lived in Italy and know a good pizza when I see it (and for taste it). I went back and forth between Ooni and Gozney. What finally won me over is Tom's story and how he gives back, that was the tipping point. I have now made several pizza's and my skills, although somewhat neophyte are getting better with each batch. Thank you Gozney, your products are outstanding and I hope to become a pizzaiolo in short time!