The quality of the product is superior… The quality of the product is superior to any other. The Arc XL is the perfect portable pizza oven. There were logistical problems with my on-line order-I received incorrect items-it took 5 weeks to get the item I ordered which was supposedly in stock.

Excellent service Excellent service. Customer service is really great. I made my first purchase at the beginning of march 2024. I had some issues with the product and decided to contact the customer service. I got a really fast response and we could sort out the problem the easiest way possible. I can only recommend Gozney products.

First class service As usual a quality product well package well made and a prompt delivery

I’ve recently experienced a few issues… I’ve recently experienced a few issues with my Gozney Dome. I made contact with Gozney customer services and have been looked after by Paula. She was quick to respond to the issues I have been experiencing and came up with various solutions. She’s been fantastic! 5* service from Gozney.

I am only giving 5 stars because my… I am only giving 5 stars because my experience with Ashlie at customer service. My arc xl arrived with alot of scratches on the off black paint and shouldn't arrive like that as gozney is a premium company and the product should be shipped as such. The gas adjustment knob also was malfunctioning. Received a second off black arc xl with the same scratches. If not for a great customer service and professionalism from Ashlie this would have been a very negative experience. The biggest take away was I could not be promised a third oven would not have significant scratches like 2 I received. Great oven poor shipping packaging & or paint Finish.