I booked with your company because I…wanted to leave early (8 a.m.) and it was easy to book with the company. I booked with your company because I needed to leave the school early in the morning (other bus companies can only leave at 9 a.m.), at 8 a.m., since the drive was long. The bus driver was 20-25 minutes late Since there was very little traffic, we would have arrived at our destination earlier and had more time to spend there. Also on the way back, he took the wrong turn, which made us come back very late as we got stuck in the construction traffic around the tunnel. Otherwise, it was very easy to book with the company and it was easy to get information from them.

In August I was very excited to be… In August I was very excited to be going to Boots and hearts music festival for the first time. By doing the right thing and being responsible I thought bus.com would be a reputable company to get me to and from my hotel at a very high cost. The first night we took the “bus” home the bus was not able to transport because it got stuck in the mud. The second night as per the schedule of buses that I had ahead of time when we were ready to leave at the scheduled time there were no buses available. Not only will I never use this company again I most definitely do not recommend family or friends to waste their money on this as my experience was less then helpful.

Invested in getting it right Thoughtful professionals who did whatever they could to make the booking as smooth as possible meeting all of our needs

We were being picked up in a very tough… We were being picked up in a very tough area for a bus to come into downtown, although the bus driver was late it was nothing he could handle and I appreciated the customer service rep keeping me informed with the ETA. The bus driver on the way back was early but allowed us to come out when we were ready. Very friendly bus drivers overall and would book again

Please do not use this company Please do not use this company; Booked several months in advance. Accepted payment a month prior to departure date for large group and then cancelled reservation 2 weeks from departure. No contact when trying to call or email to resolve issue. Extremely unprofessional business and want to make sure no one has to be strung along with their money tied up. Edit: bus.com reply makes it sound like they promptly responded on June 8th when we contacted them for CONFIRMATION. They confirmed on June 8th our trip was good to go. Proceed with caution they can cancel your reservation for whatever reason they come up with, whenever they feel like it.