In August I was very excited to be… In August I was very excited to be going to Boots and hearts music festival for the first time. By doing the right thing and being responsible I thought bus.com would be a reputable company to get me to and from my hotel at a very high cost. The first night we took the “bus” home the bus was not able to transport because it got stuck in the mud. The second night as per the schedule of buses that I had ahead of time when we were ready to leave at the scheduled time there were no buses available. Not only will I never use this company again I most definitely do not recommend family or friends to waste their money on this as my experience was less then helpful.

buses were excellent The buses that were offered were excellent! The two bus drivers were careful and kind! The dispatcher at the office on the day of the activity was confused. It would have been nice to have BOTH drivers contact info. We had the day 1 driver's info, but not the returning day!

We were being picked up in a very tough… We were being picked up in a very tough area for a bus to come into downtown, although the bus driver was late it was nothing he could handle and I appreciated the customer service rep keeping me informed with the ETA. The bus driver on the way back was early but allowed us to come out when we were ready. Very friendly bus drivers overall and would book again

Amazing Customer Service and Quick Turnaround I want to say that as school principal of a community school, it can be difficult for us to procure affordable transportation that is also reliable. Bus.com has been easy to work with and has always offered fair pricing with excellent availability. A special shout out to our rep Karen who is patient and has found solution after solution for us.

Top Notch Customer Service! The customer service has been phenomenal! I have had a lot of trips to plan for my residents (I work at a senior community) and I have had nothing but positive experiences with every person I have worked with through Bus.com! I also appreciate the flexibility in change of itinerary (adding stops, changing dates, changing timing, changing the size of the bus, etc.) The vehicles have always been on time and the drivers very kind and easy to work with! It's taken a lot of stress out of planning trips!