Stephen The specific member of staff I spoke to was excellent, he helped with all my needs and questions both professionally and with patience. I got everything I needed resolved so easily. He is a credit to AXS.

Great customer service I was really struggling with the app - I needed to change my email address and then couldn't access my tickets. The Customer Service was so good. Swift response and such clear and helpful instructions. Thank you so much.

Great customer service! My request to change seats was picked up immediately by AXS customer service (Gabriella, thank you!) and I was notified again when everything was arranged. Fast, effective and to the point help, love that!

Shweta at AWS was absolutely brilliant… Shweta at AWS was absolutely brilliant and solved my problem. One that I tried to solved with Ticketmaster, O2 and AWS other reps who couldn’t - well done and thank you

Had a problem with not being able to view my tickets properly Had a problem with not being able to view one of my tickets properly. Despite having a bit of trouble explaining the problem customer services at AXS stuck with me and resolved the issue which finally turned out to be a technical glitch. It was really nice to deal with the same advisor from start to finish as we had to e-mail back and forth quite a few times. Polite and helpful.