We hired SyncWords to provide live human captioning for our virtual Conference. SyncWords was amazing to work with throughout the planning process and on event day. Organized, knowledgeable, supportive, punctual and accurate is how I would describe the entire team. We also added-on cleaning up of the live transcripts and SyncWords did a great job with this too. Would 10/10 recommend them to any event planner looking for live transcription!

Amazingly Accurate Automated Captioning My friend and I created a lecture video, and we needed to put captions to it. I knew SyncWords had an automated service that would automatically match captions from a transcript of the lecture that I had, so I gave their service a try. It was a lengthy lecture, and the caption placement was unbelievably accurate! In a couple of hours, start to finish with creating my account and instructions for the job, my hour-long lecture had accurate captions. I was able to walk away and let their service do the work. I went over it later, and I didn't have to change or correct anything. I also had an opportunity to speak with them and have an introduction to the service, and they couldn't have been more friendly to deal with. I would use the service again, surely!

I had a really good experience with… I had a really good experience with SyncWords and Kedar's team running a Spanish event with Portuguese translations. Kedar was very prompt responding to my emails and the team was very professional. I think the time lag between the audio and the live captions should be decreased, and we should have been told with more time in advance that we could provide a list of words in Spanish to add to the software to improve its translating performance.

Syncwords were really great to work with! Easy setup, great support, great team, helpful and knowledgeable. I would definitely use this product again. Many of our virtual guests relied on this service and it worked perfectly.

Really good software At our church, we had a Ukrainian family come who spoke very little english. We used the automated captions and translated them live using the Syncwords software. They were able to follow live captions on a laptop, which has aided their understanding of the services. The customer support has been brilliant, in helping us to set this up. The software is easy to use and works exactly how we needed it to.