Live Chat was very responsive and I was… Live Chat was very responsive and I was able to get a refund on tickets that I was unable to use with no hassle. This was greatly appreciated!

I was able to resolve my problem having… I was able to resolve my problem having a defunct card receiving payment with my customer service agent through life chat. Super happy!

Kevin W at AXS USA Kevin W at AXS USA. Excellent and speedy service.

Agent helpful, responsive and quick. Review is for customer service via chat only. Jermica was helpful and able to solve my problem quickly. I was trying to cancel the listing of tickets I wanted to sell. (Listing the tickets for resale was not an easy venture either BTW). They were able to cancel the listing very quickly after a few confirmations from me about my name, the event, and an emailed code. Appreciated they shared that AXS isn't compatible with Wi-Fi. Helpful to know! What I will be doing is avoiding AXS as much as possible. Thanks Jermica - no thank you AXS.

Abigail was very efficient Abigail was very efficient. Did everything she could to but a 75 year old man's mind at ease, who may have lost the paper tickets in this electronic age.