I got kicked out of 3 chats and when I… I got kicked out of 3 chats and when I finally got a live chat Meleannie couldn't help and the. Would not even have good customer service. She couldn't even say I am sorry I can't help you. It was really aweful

Letricia is the best!!!!!! I was on the 9th day of my 10 day grace period to make my final payment for the No Values festival. As soon as I got paid I signed in to make payment and the payment link was no longer active. Panicked, I called and started a live chat. Letricia eventually picked up and very swiftly and deftly was able to process my payment for me and verify that I was paid in full and my tickets had converted and downloaded. She couldn't have made it easier. And for the record, as I type this, my issue has been resolved via live chat and I am still on hold on the phone. If all the support agents are as good as Letricia, then live chat is definitely the way to go.

I was able to resolve my problem having… I was able to resolve my problem having a defunct card receiving payment with my customer service agent through life chat. Super happy!

Jermica was very helpful Jermica was very helpful. Was able to resolve my ticket issue quickly and gave good advice.

I was very frustrated trying to find… I was very frustrated trying to find out where my tickets were and not being able to find a telephone number to call for help. I used the chat method and Kevin W was awesome. He spent a lot of time working with me and got it resolved. Thanks Kevin...