Letricia is the best!!!!!! I was on the 9th day of my 10 day grace period to make my final payment for the No Values festival. As soon as I got paid I signed in to make payment and the payment link was no longer active. Panicked, I called and started a live chat. Letricia eventually picked up and very swiftly and deftly was able to process my payment for me and verify that I was paid in full and my tickets had converted and downloaded. She couldn't have made it easier. And for the record, as I type this, my issue has been resolved via live chat and I am still on hold on the phone. If all the support agents are as good as Letricia, then live chat is definitely the way to go.

Absolutely horrible Absolutely horrible. I never received my tickets and still no refund. Definitely not a trusted site. Don't ever order tickets from them. I will never again nor will anyone I know.

Kevin W at AXS USA was phenomenal Kevin W at AXS USA was phenomenal. Very thorogh and always one step ahead by providing helpful info and advice as well as waiting for me to untangle my account concerns. Great guy and very professional.

I was very frustrated trying to find… I was very frustrated trying to find out where my tickets were and not being able to find a telephone number to call for help. I used the chat method and Kevin W was awesome. He spent a lot of time working with me and got it resolved. Thanks Kevin...

Well I had a hacking issue with some of… Well I had a hacking issue with some of my tickets with an ex who REALLY wanted to go but kept messing things up and i got with technical support and a representative named Malik got right on it, spoke with his team of workers had me send identification remedies through another personal email and within minutes I had my tickets back bare in mind the concert was the day of. So thanks Malik. You did phenomenal buddy. Appreciate the help. -Kyle