Lendia F Lendia F. at AXS USA Was amazing helped me out quickly politely and professionally hope they help me anytime I need help again!

Agent helpful, responsive and quick. Review is for customer service via chat only. Jermica was helpful and able to solve my problem quickly. I was trying to cancel the listing of tickets I wanted to sell. (Listing the tickets for resale was not an easy venture either BTW). They were able to cancel the listing very quickly after a few confirmations from me about my name, the event, and an emailed code. Appreciated they shared that AXS isn't compatible with Wi-Fi. Helpful to know! What I will be doing is avoiding AXS as much as possible. Thanks Jermica - no thank you AXS.

I was very frustrated trying to find… I was very frustrated trying to find out where my tickets were and not being able to find a telephone number to call for help. I used the chat method and Kevin W was awesome. He spent a lot of time working with me and got it resolved. Thanks Kevin...

Letricia is the best!!!!!! I was on the 9th day of my 10 day grace period to make my final payment for the No Values festival. As soon as I got paid I signed in to make payment and the payment link was no longer active. Panicked, I called and started a live chat. Letricia eventually picked up and very swiftly and deftly was able to process my payment for me and verify that I was paid in full and my tickets had converted and downloaded. She couldn't have made it easier. And for the record, as I type this, my issue has been resolved via live chat and I am still on hold on the phone. If all the support agents are as good as Letricia, then live chat is definitely the way to go.

Makayla J. is Very Helpful... Makayla J. is a rockstar!...I needed add an "add-on" for tickets I'd already bought. She confirmed all my info and processed my request. I love it when you want something, you ask for it and the support person makes it happen with zero hassle. This really should not be extraordinary, but oftentimes it is. Much appreciated