Gold Standard Service Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!

These guys are awesome! These guys are awesome!! Totally came through at the last minute. They are a US based company but can get tickets anywhere around the world to any event. I was in London and they were able to score me completely sold out Madonna tickets two hours before the show at a reasonable price. There phone app made it super easy too.The transaction went very smooth no problems at all quick and easy. Tickets were emailed to me and we were good to go. I highly recommend them for all your ticket needs anywhere anytime. Sincerely, Seth Marcus Summit Sotheby's International Realty

Bob, a terrific agent! Bob, an agent who travels to my home state of Montana helped me with our ticket order. Not only did he find us tickets to the US Open Tennis Tournament, he found us excellent seats. This will be our first time attending a professional tennis match, so we are rather excited. Thank you Bob!

BEWARE WHEN YOU BOOK YOUR TICKETS BEWARE WHEN YOU BOOK YOUR TICKETS. I went to book 4 tickets to the Waste Mgmt Phoenix Open in Feb. and when ordering, the site timed-out only to tell me "session timed-out and/or tickets are not available. Please make another selection". It did it again and the third time my selection went through and I received confirmation (on the site - not by email; actually, still have never even received any confirmations to my email). Found out the next day from my credit card company - that three separate charges for $1244 went through - $3732!!! Bob (the CEO) tried to get the supplier to refund the other two transactions, but they refused. I even contacted them myself to try (three times with no response). Bob graciously offered to put the additional 8 (unauthorized) tickets on consignment and waive the 15% fee - haven't sold them yet, but hopefully will get my money back that way and the supplier (TicketEvolution.com) will be getting a very unpleasant review from me!!!! Bob was great though in helping me as much as he could.

Covid made it tough, but eseats pulled through! Covid has really made it hard on everyone involved in live music performances this year. I had tickets to see BareNaked Ladies at the Mountain Winery in CA, and the tour was at first postponed, then cancelled due to Covid restrictions. Eseats was caught between the customer (me) and the tour company who handles the band's gigs, and for several months the tour had only been "postponed" (until next year!), which meant that eseats.com could not give me a refund. Just today, Bob contacted me and informed me that I have received a full refund! It took a while, but I am super happy with Bob and Debbie's commitment to getting this right.