ESeats is A SCAM ESeats is A SCAM! I booked tickets and paid 300$, they call me and ask to sign a document - we do it. Next morning, they call us and tell us are tickets are cancelled and we would be refunded. Now, we have no refunds and Bob says our tickets were never cancelled and it isn't his responsibility. I have call recordings and proof. SCAM COMPANY STAY AWAY

I have been using E seats for years… I have been using E seats for years always reliable and fair priced and they will upgrade you at no charge whenever they can. I have attended many concerts. Shows and sporting Events thru e seats and after hearing the horror stories of people not receiving there tickets I would never use anybody else

Eseats.com took care of us when we it… Eseats.com took care of us when we it really counted! The day before we were scheduled to go to Roland Garros, we hadn’t received our tickets. Turns out there was an administrative error which happens. I rang up the owner and within an hour or so, as I sat along the Seine (literally) I got a call from Bob (the owner) explaining what had happened, and how he was going to fix it. I’d been pretty stressed I’ll admit. He went out on the open market and purchased two tickets that were an upgrade over the original tickets we’d purchased, just to make sure we were taken care of. Problem solved and then some! Thank you! We had an amazing experience at the French Open!

Covid made it tough, but eseats pulled through! Covid has really made it hard on everyone involved in live music performances this year. I had tickets to see BareNaked Ladies at the Mountain Winery in CA, and the tour was at first postponed, then cancelled due to Covid restrictions. Eseats was caught between the customer (me) and the tour company who handles the band's gigs, and for several months the tour had only been "postponed" (until next year!), which meant that eseats.com could not give me a refund. Just today, Bob contacted me and informed me that I have received a full refund! It took a while, but I am super happy with Bob and Debbie's commitment to getting this right.

Fast and proactive assistance on my order! I heard that eSeats was very good through word of mouth so decided to give them a try for the first time. Unfortunately, I experienced an issue with the order at checkout but Bob called me proactively to confirm my order with me ensure me that everything went through ok despite the error and had his tech team investigate the initial issue I had. Thanks again Bob, I appreciate the fast support I received and hopefully I'll be able to do business with eSeats in the future! Billy