Covid made it tough, but eseats pulled through! Covid has really made it hard on everyone involved in live music performances this year. I had tickets to see BareNaked Ladies at the Mountain Winery in CA, and the tour was at first postponed, then cancelled due to Covid restrictions. Eseats was caught between the customer (me) and the tour company who handles the band's gigs, and for several months the tour had only been "postponed" (until next year!), which meant that eseats.com could not give me a refund. Just today, Bob contacted me and informed me that I have received a full refund! It took a while, but I am super happy with Bob and Debbie's commitment to getting this right.

I had a wonderful experience with… I had a wonderful experience with purchasing tickets from eSeats. The app to select seats is very user-friendly and the purchasing process was very easy. When asking questions about tickets the team was extremely responsive to questions and resolved questions very timely. I even received a phone call follow up not just an email! The personalized experience was awesome. Thanks so much Bob for all of your help. I will definitely use eSeats again for any future ticket purchases.

ESeats is A SCAM ESeats is A SCAM! I booked tickets and paid 300$, they call me and ask to sign a document - we do it. Next morning, they call us and tell us are tickets are cancelled and we would be refunded. Now, we have no refunds and Bob says our tickets were never cancelled and it isn't his responsibility. I have call recordings and proof. SCAM COMPANY STAY AWAY

late ticket delivery I purchased two tickets for the French Open the day before the event. Within hours of the order I informed eSeats that I would only be using one and to please list the other for sale. They failed to inform me that if the extra ticket wasn’t sold by midnight it was invalid. The next day I asked them to go ahead and send me the second ticket since it hadn’t sold, and this was when I was informed of that policy. A wasted ticket. Also, the ticket I purchased allowed me to enter Roland Garros at 11 am and there were several great matches going on. I had to email eSeats SEVERAL times to get my ticket, which was only sent around 2pm the day of the matches, causing me to miss all of that tennis that occurred prior to rain delay. And the markups are crazy— I found out tickets at the same level were available at the official French Open website for less than half of what I paid.

We bought tickets for the Miami Open… We bought tickets for the Miami Open tennis tournament from eseats. Bob is fabulous, he is very professional, courteous and efficient. I greatly appreciated it when you stayed on the phone with me to ensure that our credit card went through. Our seats were perfect and our tickets arrived two days before the event. We had a fantastic time at the open. The weather was sunny and breezy and the venue at the Miami Open was colorful and pretty! It was so much fun seeing our favorite tennis stars play in person! Thank you again Bob for making our experience at the Miami Open fun and memorable. Jon & Beverly Meyer Fort Lauderdale, Florida