Gold Standard Service Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!

I had a wonderful experience with… I had a wonderful experience with purchasing tickets from eSeats. The app to select seats is very user-friendly and the purchasing process was very easy. When asking questions about tickets the team was extremely responsive to questions and resolved questions very timely. I even received a phone call follow up not just an email! The personalized experience was awesome. Thanks so much Bob for all of your help. I will definitely use eSeats again for any future ticket purchases.

BOB & DEBBIE were fricken awesome… BOB & DEBBIE were fricken awesome throught the entire process... always took my calls and always followed up regardless. I would recommend eseats FIRST before any other ticketing platform. There are alot of dodgy ticket sales companies out there, and the experience is daunting when you are from the otherside of the world. THANK YOU for your oustanding committment. Take Care and Chat soon. TANYA SOUTH AFRICA

Fast and proactive assistance on my order! I heard that eSeats was very good through word of mouth so decided to give them a try for the first time. Unfortunately, I experienced an issue with the order at checkout but Bob called me proactively to confirm my order with me ensure me that everything went through ok despite the error and had his tech team investigate the initial issue I had. Thanks again Bob, I appreciate the fast support I received and hopefully I'll be able to do business with eSeats in the future! Billy

Covid made it tough, but eseats pulled through! Covid has really made it hard on everyone involved in live music performances this year. I had tickets to see BareNaked Ladies at the Mountain Winery in CA, and the tour was at first postponed, then cancelled due to Covid restrictions. Eseats was caught between the customer (me) and the tour company who handles the band's gigs, and for several months the tour had only been "postponed" (until next year!), which meant that eseats.com could not give me a refund. Just today, Bob contacted me and informed me that I have received a full refund! It took a while, but I am super happy with Bob and Debbie's commitment to getting this right.