IF YOUR READING THIS BUY NOW!! Amazing Amazing Experience! Having someone personally reach out to you after ticket sales and ensure you get them and know all the details is reassuring. This isn’t some big corporate blah blah .. you can seriously tell they care about their clients and customers. Promise you won’t go wrong. ALSO THE SEATS & SERVICE was AMAZING! 100/100

Due to covid our trip from Ireland for… Due to covid our trip from Ireland for the Kentucky Derby had to be postponed and subsequently cancelled. Through the whole process Bob & Debbie have been excellent communicating with me by e mail and telephone in real time. So reassuring and would give them 10/10 for customer service and communication. We ll definitely use their service again ( hopefully in 2021 if the world get back to normal )

late ticket delivery I purchased two tickets for the French Open the day before the event. Within hours of the order I informed eSeats that I would only be using one and to please list the other for sale. They failed to inform me that if the extra ticket wasn’t sold by midnight it was invalid. The next day I asked them to go ahead and send me the second ticket since it hadn’t sold, and this was when I was informed of that policy. A wasted ticket. Also, the ticket I purchased allowed me to enter Roland Garros at 11 am and there were several great matches going on. I had to email eSeats SEVERAL times to get my ticket, which was only sent around 2pm the day of the matches, causing me to miss all of that tennis that occurred prior to rain delay. And the markups are crazy— I found out tickets at the same level were available at the official French Open website for less than half of what I paid.

BOB & DEBBIE were fricken awesome… BOB & DEBBIE were fricken awesome throught the entire process... always took my calls and always followed up regardless. I would recommend eseats FIRST before any other ticketing platform. There are alot of dodgy ticket sales companies out there, and the experience is daunting when you are from the otherside of the world. THANK YOU for your oustanding committment. Take Care and Chat soon. TANYA SOUTH AFRICA

Covid made it tough, but eseats pulled through! Covid has really made it hard on everyone involved in live music performances this year. I had tickets to see BareNaked Ladies at the Mountain Winery in CA, and the tour was at first postponed, then cancelled due to Covid restrictions. Eseats was caught between the customer (me) and the tour company who handles the band's gigs, and for several months the tour had only been "postponed" (until next year!), which meant that eseats.com could not give me a refund. Just today, Bob contacted me and informed me that I have received a full refund! It took a while, but I am super happy with Bob and Debbie's commitment to getting this right.