Fast and proactive assistance on my order! I heard that eSeats was very good through word of mouth so decided to give them a try for the first time. Unfortunately, I experienced an issue with the order at checkout but Bob called me proactively to confirm my order with me ensure me that everything went through ok despite the error and had his tech team investigate the initial issue I had. Thanks again Bob, I appreciate the fast support I received and hopefully I'll be able to do business with eSeats in the future! Billy

BEWARE WHEN YOU BOOK YOUR TICKETS BEWARE WHEN YOU BOOK YOUR TICKETS. I went to book 4 tickets to the Waste Mgmt Phoenix Open in Feb. and when ordering, the site timed-out only to tell me "session timed-out and/or tickets are not available. Please make another selection". It did it again and the third time my selection went through and I received confirmation (on the site - not by email; actually, still have never even received any confirmations to my email). Found out the next day from my credit card company - that three separate charges for $1244 went through - $3732!!! Bob (the CEO) tried to get the supplier to refund the other two transactions, but they refused. I even contacted them myself to try (three times with no response). Bob graciously offered to put the additional 8 (unauthorized) tickets on consignment and waive the 15% fee - haven't sold them yet, but hopefully will get my money back that way and the supplier (TicketEvolution.com) will be getting a very unpleasant review from me!!!! Bob was great though in helping me as much as he could.

I have been using E seats for years… I have been using E seats for years always reliable and fair priced and they will upgrade you at no charge whenever they can. I have attended many concerts. Shows and sporting Events thru e seats and after hearing the horror stories of people not receiving there tickets I would never use anybody else

I had a wonderful experience with… I had a wonderful experience with purchasing tickets from eSeats. The app to select seats is very user-friendly and the purchasing process was very easy. When asking questions about tickets the team was extremely responsive to questions and resolved questions very timely. I even received a phone call follow up not just an email! The personalized experience was awesome. Thanks so much Bob for all of your help. I will definitely use eSeats again for any future ticket purchases.

AVOID! RUDE AND CARELESS I paid for one UCL Final ticket. They sent me a document to sign, which I did. Then they sent me an email to send a picture of my credit card from both side and a photo ID. I did. Then they ask me for my CVV number since I blurred it, I gave it to them. Then after all these verification they asked me to verify a small amount they charged to my card, here in Israel charges appear online after a few days, i told them that, then without further notice I receive a cancellation email!! I understand the risk of fraud but at this point its too much!! I believe they don't even have the tickets they list. STAY AWAY