LHahn
GBBEWARE WHEN YOU BOOK YOUR TICKETS BEWARE WHEN YOU BOOK YOUR TICKETS. I went to book 4 tickets to the Waste Mgmt Phoenix Open in Feb. and when ordering, the site timed-out only to tell me "session timed-out and/or tickets are not available. Please make another selection". It did it again and the third time my selection went through and I received confirmation (on the site - not by email; actually, still have never even received any confirmations to my email). Found out the next day from my credit card company - that three separate charges for $1244 went through - $3732!!! Bob (the CEO) tried to get the supplier to refund the other two transactions, but they refused. I even contacted them myself to try (three times with no response). Bob graciously offered to put the additional 8 (unauthorized) tickets on consignment and waive the 15% fee - haven't sold them yet, but hopefully will get my money back that way and the supplier (TicketEvolution.com) will be getting a very unpleasant review from me!!!! Bob was great though in helping me as much as he could.
Jim Z
GBFrench Open 2023- 2 days French Open 2023- 2 days one day on Susan Lahren next day on Phillipe Chatrier both days GREAT SEATS. Expensive yes but its Roland Garros in Paris. Everything delivered as promised. ZERO problems. Bobs team #1.
Jennifer Vogel
GBGold Standard Service Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!
Trudy Tomazich
GBBob, a terrific agent! Bob, an agent who travels to my home state of Montana helped me with our ticket order. Not only did he find us tickets to the US Open Tennis Tournament, he found us excellent seats. This will be our first time attending a professional tennis match, so we are rather excited. Thank you Bob!
Yehuda Mutzary
ILAVOID! RUDE AND CARELESS I paid for one UCL Final ticket. They sent me a document to sign, which I did. Then they sent me an email to send a picture of my credit card from both side and a photo ID. I did. Then they ask me for my CVV number since I blurred it, I gave it to them. Then after all these verification they asked me to verify a small amount they charged to my card, here in Israel charges appear online after a few days, i told them that, then without further notice I receive a cancellation email!! I understand the risk of fraud but at this point its too much!! I believe they don't even have the tickets they list. STAY AWAY