BEWARE WHEN YOU BOOK YOUR TICKETS BEWARE WHEN YOU BOOK YOUR TICKETS. I went to book 4 tickets to the Waste Mgmt Phoenix Open in Feb. and when ordering, the site timed-out only to tell me "session timed-out and/or tickets are not available. Please make another selection". It did it again and the third time my selection went through and I received confirmation (on the site - not by email; actually, still have never even received any confirmations to my email). Found out the next day from my credit card company - that three separate charges for $1244 went through - $3732!!! Bob (the CEO) tried to get the supplier to refund the other two transactions, but they refused. I even contacted them myself to try (three times with no response). Bob graciously offered to put the additional 8 (unauthorized) tickets on consignment and waive the 15% fee - haven't sold them yet, but hopefully will get my money back that way and the supplier (TicketEvolution.com) will be getting a very unpleasant review from me!!!! Bob was great though in helping me as much as he could.

ESeats is A SCAM ESeats is A SCAM! I booked tickets and paid 300$, they call me and ask to sign a document - we do it. Next morning, they call us and tell us are tickets are cancelled and we would be refunded. Now, we have no refunds and Bob says our tickets were never cancelled and it isn't his responsibility. I have call recordings and proof. SCAM COMPANY STAY AWAY

Gold Standard Service Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!

I had a wonderful experience with… I had a wonderful experience with purchasing tickets from eSeats. The app to select seats is very user-friendly and the purchasing process was very easy. When asking questions about tickets the team was extremely responsive to questions and resolved questions very timely. I even received a phone call follow up not just an email! The personalized experience was awesome. Thanks so much Bob for all of your help. I will definitely use eSeats again for any future ticket purchases.

Eseats.com took care of us when we it… Eseats.com took care of us when we it really counted! The day before we were scheduled to go to Roland Garros, we hadn’t received our tickets. Turns out there was an administrative error which happens. I rang up the owner and within an hour or so, as I sat along the Seine (literally) I got a call from Bob (the owner) explaining what had happened, and how he was going to fix it. I’d been pretty stressed I’ll admit. He went out on the open market and purchased two tickets that were an upgrade over the original tickets we’d purchased, just to make sure we were taken care of. Problem solved and then some! Thank you! We had an amazing experience at the French Open!