Gold Standard Service Bucket List - Attend Kentucky Derby. Search for tickets, found eSeats.com - great price and even better service. Bob and Debbie went out of their way to answer questions quickly (at any time of day). Hello - COVID-19. Goodbye - 2020. So many unexpected challenges this year - with the Derby rescheduled, Bob to the rescue. I can't drink mint juleps in September - so Bob helped me consign the tickets. Derby with no-fans. Bob to the rescue again. While rescheduling and cancelling so many events, eSeats definitely felt the impact, however their customer service continued to exceed expectations. Debbie and Bob - make it their business to ensure you have the VERY best experience, no matter what. Thank you!!

ESeats is A SCAM ESeats is A SCAM! I booked tickets and paid 300$, they call me and ask to sign a document - we do it. Next morning, they call us and tell us are tickets are cancelled and we would be refunded. Now, we have no refunds and Bob says our tickets were never cancelled and it isn't his responsibility. I have call recordings and proof. SCAM COMPANY STAY AWAY

I had a wonderful experience with… I had a wonderful experience with purchasing tickets from eSeats. The app to select seats is very user-friendly and the purchasing process was very easy. When asking questions about tickets the team was extremely responsive to questions and resolved questions very timely. I even received a phone call follow up not just an email! The personalized experience was awesome. Thanks so much Bob for all of your help. I will definitely use eSeats again for any future ticket purchases.

AVOID! RUDE AND CARELESS I paid for one UCL Final ticket. They sent me a document to sign, which I did. Then they sent me an email to send a picture of my credit card from both side and a photo ID. I did. Then they ask me for my CVV number since I blurred it, I gave it to them. Then after all these verification they asked me to verify a small amount they charged to my card, here in Israel charges appear online after a few days, i told them that, then without further notice I receive a cancellation email!! I understand the risk of fraud but at this point its too much!! I believe they don't even have the tickets they list. STAY AWAY

My wife and I are celebrating an… My wife and I are celebrating an anniversary and wanted a great two days watching pro tennis at Paribas. Eseats not only had the best prices on the best located seats but went the extra mile to be sure they were in the shade, best viewing, and walked me all the way through the process. Service above self, showing real passion for people, and taking extra time will have us going back to eseats for all our future needs! Outstanding job!