late ticket delivery I purchased two tickets for the French Open the day before the event. Within hours of the order I informed eSeats that I would only be using one and to please list the other for sale. They failed to inform me that if the extra ticket wasn’t sold by midnight it was invalid. The next day I asked them to go ahead and send me the second ticket since it hadn’t sold, and this was when I was informed of that policy. A wasted ticket. Also, the ticket I purchased allowed me to enter Roland Garros at 11 am and there were several great matches going on. I had to email eSeats SEVERAL times to get my ticket, which was only sent around 2pm the day of the matches, causing me to miss all of that tennis that occurred prior to rain delay. And the markups are crazy— I found out tickets at the same level were available at the official French Open website for less than half of what I paid.

Bob, a terrific agent! Bob, an agent who travels to my home state of Montana helped me with our ticket order. Not only did he find us tickets to the US Open Tennis Tournament, he found us excellent seats. This will be our first time attending a professional tennis match, so we are rather excited. Thank you Bob!

Fast and proactive assistance on my order! I heard that eSeats was very good through word of mouth so decided to give them a try for the first time. Unfortunately, I experienced an issue with the order at checkout but Bob called me proactively to confirm my order with me ensure me that everything went through ok despite the error and had his tech team investigate the initial issue I had. Thanks again Bob, I appreciate the fast support I received and hopefully I'll be able to do business with eSeats in the future! Billy

Eseats.com took care of us when we it… Eseats.com took care of us when we it really counted! The day before we were scheduled to go to Roland Garros, we hadn’t received our tickets. Turns out there was an administrative error which happens. I rang up the owner and within an hour or so, as I sat along the Seine (literally) I got a call from Bob (the owner) explaining what had happened, and how he was going to fix it. I’d been pretty stressed I’ll admit. He went out on the open market and purchased two tickets that were an upgrade over the original tickets we’d purchased, just to make sure we were taken care of. Problem solved and then some! Thank you! We had an amazing experience at the French Open!

We bought tickets for the Miami Open… We bought tickets for the Miami Open tennis tournament from eseats. Bob is fabulous, he is very professional, courteous and efficient. I greatly appreciated it when you stayed on the phone with me to ensure that our credit card went through. Our seats were perfect and our tickets arrived two days before the event. We had a fantastic time at the open. The weather was sunny and breezy and the venue at the Miami Open was colorful and pretty! It was so much fun seeing our favorite tennis stars play in person! Thank you again Bob for making our experience at the Miami Open fun and memorable. Jon & Beverly Meyer Fort Lauderdale, Florida