Refund The customer service was immediate. It took less than 5 minutes to get a solution for mu request.

There was a misunderstanding. They do fully refund. There was a misunderstanding. I had subscribed to something I didn't want without realizing it. When I asked for a refund, the customer representative I spoke to understood my situation and approved my full refund. They seem to have a nice system for those who want to use it regularly.

No company is perfect No company is perfect. Things happen. I should know I’ve been supporting customers for 3+ decades. When in need, Nebula does wish to succeed. They work with you to help find a solution. Thank you.

Their response was very empathetic I mistakenly signed up for an ongoing subscription which I would love to do but cannot afford to right now. The response to my request to cancel was lovely, it was quick and, they refunded that month’s DD. When I shared personal information to explain my confusion their response was very empathetic. All in all a lovely experience even though I can’t, for the moment, continue with them.

Act of Compassion I am so gratefull for this nebula their service are excellent and accommodatiing they really help me in times of struggles. They willing to extend a help even its online transaction. I wish that more people guided by your services