Charged me $1500 for tickets without consent Charged me $1500 for tickets without consent I entered the waiting list for an event in April. Then 4 months later - without explicit consent or opt-in to exit the waiting list - they charged my credit card for the event. I didn't find out until months later when reviewing my credit card statement Looking back at my email, they had sent two generic spam-like emails that didn't mention the event in the subject line nor made clear they had charged me $1500 Clear dark pattern in UX that they know they can get away with. Be very careful using this site if you don't want to get robbed!

Saphia was super helpful! Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊

Lyte- platform & people are amazing! Lyte-this platform and the people running the messaging team and customer service support was absolutely amazing. Our tickets were canceled because of my card and we missed the two hour window. Find a phone number to call them so I use the messaging platform and they responded back within minutes. we continue to email back-and-forth. It was resolved and luckily they were able to give us another opportunity to get the tickets! I was really prepared for a frustrating robot or a dead end answer. So pleasantly surprised about this platform and the Lyte team.

Customer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!

After the Blue Ridge Rock Festival… After the Blue Ridge Rock Festival (BRRF) screwed over its fans with poor execution and a festival that had the majority of its acts canceled... and after BRRF continued to lie and delay about issuing refunds, Lyte stepped up and did the right thing and issued a refund for the festival tickets that we purchased through them. BRRF still hasn't refunded anyone.