Prompt refund Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!

Customer service After discovering an issue with resale tickets, Jazz certainly stayed on top if it and kept me informed! Today I got her email that everything is taken care of! She was amazing and I’m sure the staff must be as well!

Don’t expect to get paid on time Don’t expect to get paid on time. Their guarantee that they pay the first business day after a concert is false. They don’t have active customer support personnel so you may get a response 3 days later. I returned tickets months ago and they keep your funds as an interest-fee loan for themselves which is how the generate additional profit for themselves. Would recommend getting tickets through Ticketmaster or working with another 3rd party that pays you then and there.

Lyte did their bit Highly efficient and rapid response, which eased my worries regarding ticketing fir an up and coming event. Jazz, who was my customer liason, was friendly, Informative and supportive. Spot on from Lyte.

I can’t rave about this company enough I can’t rave about this company enough. It gave me the ability to get tickets to a sold out show without paying ridiculous scalper prices or having to worry about being scammed. I put in a ticket because initially when I tried to buy the tickets for an event there wasn’t an option to get in line live, I contacted support and Ryan got it fixed for me wicked fast and I got my ticket order filled a couple of weeks later!