Tickets not as desribed, no customer service Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...

SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!

A positive experience The tickets I bought through Mark's Tickets were genuine and their selection was a good as other secondary markets. My only complaint was that I thought their "service charge" was on the excessive side. But I knew that when I purchased the tickets and I bought them anyway.

Worst experience ever!! Worst experience ever!!! Do NOT buy tickets from these people! Bought JT tickets for my wifes 40th and he cancelled and when he rescheduled we are out of town. Ironically they do not not refund your money....TicketMaster would refund your money! Plus their fees are much more excessive than other sites. Marks tickets are a joke and should not be allowed to sell tickets! SCAM!!!!!!!

Mark's Tickets gamble paid off greatly! Never heard of Mark's Tickets before so it was a gamble on my part. But I was greatly surprised! I got great seats cheaper than any other ticket supplier. I now check Mark's Tickets 1st when looking for tickets to anything I am interested in.