Tickets not as desribed, no customer service Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...

I was honestly not sure if this ticket… I was honestly not sure if this ticket website could be a scam or not, but I got the tickets to Kenny Chesney cheaper than buying them through the actual venue itself. Don't know how they did it, but I'm a customer and will continue to use them!

Mark's Tickets has a great service Mark's Tickets has a great service. Availability of tickets is always awesome. The only real issue I have is the excessive amount they charge for service fee's/taxes, etc. (add-on charges). That charge has stopped at least 5-6 concert purchases over the last 6 months. Otherwise great service.

SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!

What's up with the ticket transfer fees? I've bought from Mark's Tickets three times without any issues at all. The ticket transfer fees are very high, but I'm not sure if Mark's Tickets is taking a cut of those or if that's just what the seller is charging. It would be nice to see what that charge is going to be before I make my order, but if it seems to horrible, I guess I have the right not to finalize the order.