A positive experience The tickets I bought through Mark's Tickets were genuine and their selection was a good as other secondary markets. My only complaint was that I thought their "service charge" was on the excessive side. But I knew that when I purchased the tickets and I bought them anyway.

Mark's Tickets has a great service Mark's Tickets has a great service. Availability of tickets is always awesome. The only real issue I have is the excessive amount they charge for service fee's/taxes, etc. (add-on charges). That charge has stopped at least 5-6 concert purchases over the last 6 months. Otherwise great service.

Two NFL tickets never delivered I purchased two tickets on Aug 21 for a Sept 15th NFL game and paid just under $400. The tickets then came from Ticketmaster and I was told I needed to contact a third company, my ticket tracker to resolve the issue of my ticket transfer. To make a long story short, I spent 6+ hours on the phone Saturday and Sunday before showing up to the game at noon with no tickets sent. I wasn't able to use the tickets I purchased because they were double sold, I even spoke with the people in the seats I purchased and they confirmed they had tickets for same seats from another third party vendor.

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Fantastic …for a… Stub hub had only garbage tickets…for a small markup I got front row through markstickets. E-tickets were delivered in 20 minutes and everyone at the stadium was like “whoa how did you get those seats.”