SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!

Mark's Tickets gamble paid off greatly! Never heard of Mark's Tickets before so it was a gamble on my part. But I was greatly surprised! I got great seats cheaper than any other ticket supplier. I now check Mark's Tickets 1st when looking for tickets to anything I am interested in.

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Two NFL tickets never delivered I purchased two tickets on Aug 21 for a Sept 15th NFL game and paid just under $400. The tickets then came from Ticketmaster and I was told I needed to contact a third company, my ticket tracker to resolve the issue of my ticket transfer. To make a long story short, I spent 6+ hours on the phone Saturday and Sunday before showing up to the game at noon with no tickets sent. I wasn't able to use the tickets I purchased because they were double sold, I even spoke with the people in the seats I purchased and they confirmed they had tickets for same seats from another third party vendor.

Highly recommend I was a little nervous, since some of the reviews showed that people didn't receive their tickets until after the event, and I was spending over $200 for Hamilton Tickets! But I got my tickets with plenty of time for the show, and much more affordable than other ticket sites! Highly recommend.