You cannot get through by phone to this… You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees. Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.

SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!

My son’s first MSU Football Game (Parking Pass in front of Spartan Stadium) Excellent experience! Mark’s Tickets came through for me huge! It was my son Ben’s first MSU football game and we got a parking pass from Mark that was right in front of Spartan Stadium. Mark (owner) delivered the parking pass ticket right to my office. Truly convenient! My son Ben had a great time and wants to go to more games!

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Pleasantly Surprised I was skeptical to purchase tickets through this company but it was actually very easy and proficient. I had no issues with any thing and my tickets were less expensive than I could find anywhere else, even when they were almost sold out everywhere else. Would definitely use them again.