A positive experience The tickets I bought through Mark's Tickets were genuine and their selection was a good as other secondary markets. My only complaint was that I thought their "service charge" was on the excessive side. But I knew that when I purchased the tickets and I bought them anyway.

My son’s first MSU Football Game (Parking Pass in front of Spartan Stadium) Excellent experience! Mark’s Tickets came through for me huge! It was my son Ben’s first MSU football game and we got a parking pass from Mark that was right in front of Spartan Stadium. Mark (owner) delivered the parking pass ticket right to my office. Truly convenient! My son Ben had a great time and wants to go to more games!

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Fantastic …for a… Stub hub had only garbage tickets…for a small markup I got front row through markstickets. E-tickets were delivered in 20 minutes and everyone at the stadium was like “whoa how did you get those seats.”

Two NFL tickets never delivered I purchased two tickets on Aug 21 for a Sept 15th NFL game and paid just under $400. The tickets then came from Ticketmaster and I was told I needed to contact a third company, my ticket tracker to resolve the issue of my ticket transfer. To make a long story short, I spent 6+ hours on the phone Saturday and Sunday before showing up to the game at noon with no tickets sent. I wasn't able to use the tickets I purchased because they were double sold, I even spoke with the people in the seats I purchased and they confirmed they had tickets for same seats from another third party vendor.