What's up with the ticket transfer fees? I've bought from Mark's Tickets three times without any issues at all. The ticket transfer fees are very high, but I'm not sure if Mark's Tickets is taking a cut of those or if that's just what the seller is charging. It would be nice to see what that charge is going to be before I make my order, but if it seems to horrible, I guess I have the right not to finalize the order.

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

A positive experience The tickets I bought through Mark's Tickets were genuine and their selection was a good as other secondary markets. My only complaint was that I thought their "service charge" was on the excessive side. But I knew that when I purchased the tickets and I bought them anyway.

I have used Mark's twice and feel I… I have used Mark's twice and feel I received good value for my tickets. My only item of constructive criticism is it took longer than I expected to receive the tickets (e-tickets), maybe if you kept me updated while I waited, I would have felt more comfortable.

SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!