The " customer service representatives"… The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor

Tickets not as desribed, no customer service Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...

My son’s first MSU Football Game (Parking Pass in front of Spartan Stadium) Excellent experience! Mark’s Tickets came through for me huge! It was my son Ben’s first MSU football game and we got a parking pass from Mark that was right in front of Spartan Stadium. Mark (owner) delivered the parking pass ticket right to my office. Truly convenient! My son Ben had a great time and wants to go to more games!

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Two NFL tickets never delivered I purchased two tickets on Aug 21 for a Sept 15th NFL game and paid just under $400. The tickets then came from Ticketmaster and I was told I needed to contact a third company, my ticket tracker to resolve the issue of my ticket transfer. To make a long story short, I spent 6+ hours on the phone Saturday and Sunday before showing up to the game at noon with no tickets sent. I wasn't able to use the tickets I purchased because they were double sold, I even spoke with the people in the seats I purchased and they confirmed they had tickets for same seats from another third party vendor.