Tickets not as desribed, no customer service Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...

beware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.

Pleasantly Surprised I was skeptical to purchase tickets through this company but it was actually very easy and proficient. I had no issues with any thing and my tickets were less expensive than I could find anywhere else, even when they were almost sold out everywhere else. Would definitely use them again.

First Time Using Mark's Tickets (awesome experience) By far the most inexpensive tickets I found for Kenny Chesney in Denver and I received my tickets within 20 minutes and placed them right in my Apple Wallet. Huge Fan of Mark's Tickets now.

The " customer service representatives"… The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor