The " customer service representatives"… The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor

I have used Mark's twice and feel I… I have used Mark's twice and feel I received good value for my tickets. My only item of constructive criticism is it took longer than I expected to receive the tickets (e-tickets), maybe if you kept me updated while I waited, I would have felt more comfortable.

You cannot get through by phone to this… You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees. Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.

Two NFL tickets never delivered I purchased two tickets on Aug 21 for a Sept 15th NFL game and paid just under $400. The tickets then came from Ticketmaster and I was told I needed to contact a third company, my ticket tracker to resolve the issue of my ticket transfer. To make a long story short, I spent 6+ hours on the phone Saturday and Sunday before showing up to the game at noon with no tickets sent. I wasn't able to use the tickets I purchased because they were double sold, I even spoke with the people in the seats I purchased and they confirmed they had tickets for same seats from another third party vendor.

SUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!