Ray Ray
GBThe " customer service representatives"… The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor
C
GBbeware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.
Brad
GBYou cannot get through by phone to this… You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees. Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.
Chad niemeier
GBWorst experience ever!! Worst experience ever!!! Do NOT buy tickets from these people! Bought JT tickets for my wifes 40th and he cancelled and when he rescheduled we are out of town. Ironically they do not not refund your money....TicketMaster would refund your money! Plus their fees are much more excessive than other sites. Marks tickets are a joke and should not be allowed to sell tickets! SCAM!!!!!!!
Chad Hoffmeyer
GBMy son’s first MSU Football Game (Parking Pass in front of Spartan Stadium) Excellent experience! Mark’s Tickets came through for me huge! It was my son Ben’s first MSU football game and we got a parking pass from Mark that was right in front of Spartan Stadium. Mark (owner) delivered the parking pass ticket right to my office. Truly convenient! My son Ben had a great time and wants to go to more games!