Jason
GBI have used Mark's twice and feel I… I have used Mark's twice and feel I received good value for my tickets. My only item of constructive criticism is it took longer than I expected to receive the tickets (e-tickets), maybe if you kept me updated while I waited, I would have felt more comfortable.
Nick
GBTickets not as desribed, no customer service Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months 2/2022 UPDATE SURPRISE NO TICKETS...
Ray Ray
GBThe " customer service representatives"… The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor
C
GBbeware: call concert venue before buying tickets The wife and I bought tickets to a concert in New Orleans shortly before a leaving to actually attend the concert. One arrival we found out the concert had been rescheduled. Frustrating part was our 1 hour drive there and back, $45 spent on an uber ride. I just wish we were not able to purchase tickets to a rescheduled concert in the first place. As customer service has told me, they aren't always aware of all cancelled/rescheduled concerts in time and they were unable to assist with any ticket refund or travel inconveniences.
SStarnes
GBSUPERIOR Customer Service Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!