Shawn Rosenzweig
GBYou send me the wrong tickets The ticket order was confirmed by Marvin, then received a call back about replacement tickets. The tickets are incorrect. I’ve been on hold more than 2 hours today. I’ve also tried to chat with Ticket City, and that was a huge waste of time (they told me to try and resell the tickets). Totally inconsiderate
Dawn
GBWill use again Went to the NASCAR race and did the mobile ticket transfer, I was nervous cuz I tried it before through a different company and it didnt work. Ticketcity was amazing. If I emailed them concerned they contacted me back within 2 days, and I actually got my tickets this year a week before the event instead of the day before. I will be using ticketcity again.
Russell Leboff
GBAwful Experience with Ticket Awful experience! After 43 days I still did not have my tickets. On line was only offered via chat. The on line help number sends you back to chat. After contacting CC company to cancel they provided a phone number from the CC statement. Still no response, still no resolution.
KRB
GBEverything Went Well Everything went really well. I was a little worried on our way there because my phone was having a lot of technical difficulties, for that point it would be nice to be able to print the tickets. I spent about an hour with our cell carrier making sure things were corrected so that I could up the tickets to get into the game.
Joseph L
GBGood experience Good experience. No trouble getting the tickets. No trouble getting into the event. But why the conflicting messages about whether or not an e-ticket was enough or that I had to print my ticket out?