Texas vs Alabama For all of my ticket purchases, I used Ticket City. For the many years that I have used their services, Ticket City has never let me down. I rely on fanatical customer support, and they provide that support. They make an effort to keep ticket prices reasonable and affordable whenever they can. I recommend Ticket City to all my friends and family members.

Got to Attend a Concert I thought I Couldn't Afford I researched tickets for a major concert that I really wanted to attend for my birthday. TicketCity had the best priced service fees that brought the tickets and fee cost in at the best when totaled together. The tickets were sent over quickly and when I had difficulty "retrieving" the tickets electronically the customer service team was even in at 6pm on a Sunday evening and solved my issue quickly and politely.

You send me the wrong tickets The ticket order was confirmed by Marvin, then received a call back about replacement tickets. The tickets are incorrect. I’ve been on hold more than 2 hours today. I’ve also tried to chat with Ticket City, and that was a huge waste of time (they told me to try and resell the tickets). Totally inconsiderate

I ordered tickets t I ordered tickets to SOBs to see INIKO only to not have transaction completed yet being bombarded by email for endless other concerts. When I did not see the comfirmation I finally called venue only to be told no tickets Extremely frustrating

Rip Off - Triple Their Own Price RIP OFF - Should be 0 or negative stars Bought tickets to performance through them by mistake as I was unable to get to the venue directly on my phone. It turned out that they changed double the cost of the venue and with their added fees it came to more than triple the cost. They then went out and bought the tickets directly from the venue (either themselves or via another party) at the normal official prices and sent them to us. I was able to go to the venue directly and saw what happened. They had no tickets in advance. We saw the same seats as being available earlier and then sold. I contacted Ticketcity but no refund as they said the tickets had already been purchased. This is how they do business and I was their mark. I will make sure NEVER to use them again.