This was the first time I used Premium… This was the first time I used Premium Seats and I was nervous about timely delivery of my tickets and other package items. I was very happy that everything was delivered, as promised. Their customer service was also very responsive to my questions.

I was sceptical but all turned out well. I was sceptical but all turned out well. Aerosmith in Vegas was a great concert. Many thanks Premium Seats USA.

Not the best experience Not the best experience. Payed way over what I should of for “Premium package”. They showed the current football time of 07:30 pm game, then the day of the time had shifted to a 2pm game. Due to this we missed pre party because we had NO idea the team had changed times, no email to inform us. Drinks and food were not free. And when we arrived they told us what the tickets cost which was a quarter of the full amount we payed. All in all not worth it, the premium seats USA is a little miss leading least you say. They wouldn’t even do a partial refund due to change in game time and missing pre game party, basically said we were SOL. Next time i’ll save my money and order regular tickets from another vendor sight! The Director of Operations was not helpful at all even when calling and explaining our situation.

GREAT EXPERIENCE The seats were quite good, better than what other sites were offering for more $$$. The restaurant that was included, Pazzo, was excellent and the dining credit was generous. Customer service was always helpful. However I would have liked to have gotten my included swag by two weeks after the concert and still waiting.

Ordered the Diamond VIP package… Ordered the Diamond VIP package thinking it would provide the best possible seats plus merchandise, etc. We got seats way back in orchestra. My brother in law got great seats ahead of us for less than half the price. We never got any merchandise, just the disappointing tickets. Anyone other than these folks would be your best bet.