3 Generations at iFly at the O2 We had a great day at iFly at the O2 , 3 generations of the family with Grandma taking the prize for best rookie. Instructor George made everyone welcome and with clear instruction got us all flying immediately . And with the promotions on offer, its a lot cheaper than you think - I've just signed up for 10 sessions at 10 quid each !

Employees 5* Business Ethos 0* Found it quite difficult to give a rating for iFly as the company management from the top seems horrendous - only interested in making money not their customers, however the people working at iFly (the ones that have to abide by the company rules) are brilliant, really friendly, helpful and work hard. If I could give stars to the employees I dealt with I'd give 5. The business ethos get 0 stars.

Fantastic birthday experience!! Booked Manchester for a birthday treat for my 13 year old daughter. Amazing experience from start to finish. We were welcomed by the reception staff, advised where we could wait and everything explained. Matt was the instructor who took my nervous daughter. He was excellent with her, very calming and encouraging. So much so that we booked return tickets before leaving. Thank you for an amazing birthday experience!

GREAT EXPERIENCE GREAT STAFF I visited the Manchester ifly at the end of July as my son had been gifted two flights for his birthday, his instructor was called Matt and I honestly cannot thank him enough. So helpful and reassuring and put my sons mind at ease. he absolutely loved it! we even bout some more looking forward to the next flight.

Ruthless I got the voucher as a gift for my birthday. On the day, someone had thrown themselves under the train and all trains to Milton Keynes from London had been cancelled on the day. I've explained the situation to iFLY on the day and again when rebooking. They whacked me with £15 rescheduling fee. Not really fair, the situation ruined my birthday and I doubt the experience will make up for it. Absolutely no empathy from the customer service agents who gave me the general talk that from a business stand point, they'll losing money because nobody attends the spot (funny, because they've offered me later spots on the day with no fee which I couldn't attend anyway because of the train situation). Not recommended.