
Deepti Naik
GBHotel Booking- Additional Resort Fee I purchased the tickets today and after we purchased we got the messages that an additional resort fee of ~ $50 will be added to the room rate /day (Total of $150). This happened after the purchase was done. I called customer service and they told us it's non refundable. I would never use this again.

Jill Nielsen
GBAvoid using them at all costs Avoid using them at all costs. Their customer service fails to assist you. I booked two different flights with them and they continued to add extra fees to each change they made when flights changed and when they made my seats with my kids disappear I waited weeks worh no call back from mgmt or reps to fix anything. They hang up on you after waiting half hour. Worse flight booking ever. Avoid booking, not worth claimed benefit ad they add more fees and false promises with hand ups and no returns.

L Walker
GBno discount applied at checkout, not much of a benefit. When opening the tab to buy concert tickets, a popup window told me to enter a code "THANKYOU10" at checkout to receive 10% off. At checkout I entered the code, and it would not apply the discount, saying it was not an active code.

Janet weiser
GBEmail recognition problems it took me at least a dozen tries to get the system to recognize any of my email addresses in order to complete my order for a rental car. I almost gave up, but the pricing was too good. it would only recognize my g-mail. thankfully I already had one. Comcast emails are not recognized, nor are yahoo ones or my private business or my KP address. This was beyond frustrating.

Rona L Walton
GBNO flow at checkout There was NO flow at checkout. Despite the lag time with connecting PayPal, I still had to use my credit card and not the payment method of my choice. At final checkout, the error message of "unable to process" kept appearing, even after cookies were cleared.