Bad service The vinyl material was cheap, no tracking of your order. Customer services doesn’t answer or return call

My 360 booth case was damaged when I… My 360 booth case was damaged when I received it. They would not exchange it stating the warranty only did not cover the case. I was offered a $100 gift card but considering I spent nearly $4000 what is that really. The case was shipped strapped to a skid with no padding or cardboard or any protection whatsoever. So I don’t understand how the customer is meant to keep a brand new damaged case. Other than that, yes my 360 works. But I am still very unhappy and disappointed.

I have been emailing and calling now… I have been emailing and calling now for 30 days. The same customer service person answers, only telling me he will send it to the technical team and they take 3-5 days to return an email. In which, they need a video to see the problem but still no solution. I'm literally almost at the verge of having to close my business down because of having to cancel contracting and not being able serve customers. This is truly ridiculous, if you can't guarantee the machine will work or even be able to fix customers problems in a timely manner please just shut down.

The process is easy The process is easy. The product itself is high quality, Definitely recommend Spinabooth!

Great service here Great service here! Everything is spot on and delivered quickly