It's a struggle dealing with this horrible company It's a huge struggle dealing with this horrible company and its incompetent customer service representatives. I've encountered so many issues transacting with this company, and none of them were ever resolved in my favor. This is the last time I will use this service! The customer service here is awful, and reaching out to the management is useless!

Small non-profit in financial distress because of Brown Paper Tickets We are a small non profit that does a single event every year. 90% of our yearly income comes from ticket sales to that event. We are nearly 3 weeks past the date of the event and we have not received the proceeds from our ticket sales. The proceeds are due to us 10 days after the event according to Brown Paper Ticket policy. Our bills are due. No one has responded to our inquiries on how long it will take to get our funds.

Ideal Platform This is a dream platform for event organizers. Quick to respond and disburse funds. We got paid what we were due – and that’s very important to sustain a business in the volatile events industry.

Good and easy experience Purchased some concert tickets from BPT a couple of times and I received them quickly. I haven’t had any problems and I highly recommend it to anyone looking for easy access to tickets.

Be very aware!!! BPT still owes our non profit over $22,500 from March of 2020! I would be very hesitant to use them! They owe different organizations over 7 million dollars and blame it on Covid!! Enough is enough just pay what you owe and move on!!