BPT owes us nearly £10,000 for ticket… BPT owes us nearly £10,000 for ticket sales made in December 2023 - over a moth ago. There is no support, no response to emails. Have used for many years without problems but will never use again.

I have used BPT since about 2010 IIRC I have used BPT since about 2010 IIRC. They have always been enormously helpfully in projects I have managed. Helpful in getting started and creating box office(s) for these various projects. Altho' I haven't checked their rates in recent years they were the cheapest (IIRC) among similar operations when I began with them. An added advantage for me has been the very helpful people in their Edinburgh office which is the city I live in and where I have managed the various projects. Well worthy of a 5-star review in my opinion.

Effortless First-Time Ticket Buying Experience As a first-time buyer on BPT, I was genuinely impressed with the seamless and straightforward process of purchasing my concert tickets. I have to say, navigating the site was a breeze, and completing the purchase was an absolute walk in the park. From selecting the event to securing the seats I wanted, the steps were clear and concise. I was guided through the entire process with ease, leaving no room for confusion or errors.

Still waiting for a refund almost 2 years later Purchased tickets for Bonfest in late 2019 for the event in May 2020 which was cancelled because of the pandemic. Despite being entitled to a refund, as of December 2021 I am still waiting for my refund of £100 from BPT UK. Emailed them, messaged on Facebook and even sent a recorded delivery letter with no response. Certainly on Facebook they have read my messages but ignore them. What makes it worse is I was unemployed for a year. An absolute disgrace and abomination of a company. I highly recommend never booking any event through them due to their appealing customer service. Thieves.

Ideal Platform This is a dream platform for event organizers. Quick to respond and disburse funds. We got paid what we were due – and that’s very important to sustain a business in the volatile events industry.