Do Not Use Brown Paper Tickets Used their platform to sell tickets, have waited 4 weeks since the event and still have not received the money, around $1,400. Likely a scam, check out their Better Business Bureau page. It's a joke they call themselves the "fair trade ticket platform."

They're operating on stolen money! Please do NOT use this company. They owe millions to venue owners across the U.S. for events held at the beginning of the pandemic. They still owe us $6K for two concerts we held in March 2020! Despite a lawsuit in Sept. 2020 ordering them to repay they money they owe, they stopped after a portion of payments and now refuse to communicate with unpaid venue owners, offering no phone service and ignoring our emails. It's sickening to watch them continue to offer ticketing services for new events.

Do not use this firm Please do not purchase tickets from this firm. We booked tickets for an event last year which got cancelled due to covid and over 20 weeks later we still have not received a refund. They don’t have a customer service telephone number and don’t respond to any emails.

Small non-profit in financial distress because of Brown Paper Tickets We are a small non profit that does a single event every year. 90% of our yearly income comes from ticket sales to that event. We are nearly 3 weeks past the date of the event and we have not received the proceeds from our ticket sales. The proceeds are due to us 10 days after the event according to Brown Paper Ticket policy. Our bills are due. No one has responded to our inquiries on how long it will take to get our funds.

BPT owes us nearly £10,000 for ticket… BPT owes us nearly £10,000 for ticket sales made in December 2023 - over a moth ago. There is no support, no response to emails. Have used for many years without problems but will never use again.