Complete scam. Didn't get what I paid for I purchased "VIP rows 1-8" for a concert in Spokane. We ended up in general admission behind the VIP section. I was charged $150 per ticket and ended up getting $35 tickets. They took zero responsibility and said "we are only a website that lets people sell their tickets". Unexceptable and do not fall for their scam! Buy tickets elsewhere.

Stay away: NO TICKET Stay away. Two hours before show TONIGHT. Still no ticket - promised it would be released at 5pm. Then we got notice of a refund instead. We wanted the ticket, not the refund. Never had this happen with other ticket re-sellers. Our first experience with TicketNetwork. Will never use them again. Have tickets for same show from Vivid Seats and Stub Hub. Already received those earlier. But not this one. Stay away.

DISGUSTED I am being forced to keep a set of tickets for a venue and date sent to me in error. Customer service was HORRIBLE and no refund or exchange policy the same. Now I have to pay for TWO sets of tickets, only one of which I can use...I believe I was scammed into this double purchase and will NEVER purchase anything from TicketNetwork.com again in life, and will be sharing my experience with others so I can stop EVERYONE I CAN from being screwed by this company and its UNFAIR AND AWFUL practices

Problem Solved Customer service made me feel that they cared about my situation. They handled the problem and resolved the issue in a matter of minutes.

Order #31606726 it doesn’t take 2 months to get tickets. Order #31606726 Ordered 9/11 and after reading hundreds of reviews I see this is a scam. It does not take 2 months to deliver tickets via email, and I won’t sit around waiting til the day of the event and it’s sold out, we’re turned away with fraudulent tickets, and then begin a pointless refund process. I contacted customer service via email and I’ll either get the tickets I overpaid for, an order cancellation, or I will open a fraud claim with my cardholder and continue this review with the BBB.