I ordered and paid for grandstand… I ordered and paid for grandstand tickets for Montreal grand prix, however I received grandstand 32 instead. Without contacting me they send me the downgraded tickets, and offering a 50% discount. Hotel rooms are paid for, trip planned etc. The weekend is costing me $3000, and they offering me $60 bucks vs an experience of a life time. It is absolutely unacceptable. Update. They returned my money. However the tickets I bought are still for sale for $130 per ticket more.

Selling tickets they don’t have We bought tickets for a golf tournament a few weeks before. The electronic tickets were guaranteed to arrive by the Thursday before. On Friday (day before event) they told us they didn’t have our tickets, when there were still other identical Grounds Passes still listed on the website. Would only refund us. Absolute scam, they sold us tickets the didn’t have. Avoid this site

Jeff Dunham ticket made good I ordered my Jeff Dunham tickets October 2019, (order # 32043931) ($195.15) due to Covid-19 the show date was changed 3 times and finally was scheduled in Nov. 2021. Before the show I requested a copy of my tickets with no luck. The show came and went, so I contacted TicketNetwork customer service and explained the situation that was not able to get the updated tickets and I was requesting a refund. There answer was "Unfortunately, we are unable to cancel or refund your order because per our terms and conditions state, all sales are final." A update 2 weeks later, full refund, thank you for understanding.

Stay away: NO TICKET Stay away. Two hours before show TONIGHT. Still no ticket - promised it would be released at 5pm. Then we got notice of a refund instead. We wanted the ticket, not the refund. Never had this happen with other ticket re-sellers. Our first experience with TicketNetwork. Will never use them again. Have tickets for same show from Vivid Seats and Stub Hub. Already received those earlier. But not this one. Stay away.

Problem Solved Customer service made me feel that they cared about my situation. They handled the problem and resolved the issue in a matter of minutes.