HORRIBLE CUSTOMER SERVICE - STAY AWAY!!! I placed an order and next morning found out I needed to cancel the pending purchase for an event in May. Third attempt on calling and the phone line disconnected while waiting for a live person. The customer service email answer said they NEVER accept cancellation requests. Stay away from this horrible rip-off company.

I did not get the seats that I… I did not get the seats that I requested.Make sure you read all the fine print! They can change your seats to an “upgrade” which is on the opposite side of the stage. They decide what is an upgrade! I am not even sure I will get the seats when I get in. They guarantee you will get in…but where? Then try to sell the tickets and you won’t even get 1/2 of what you paid, Other vendors are much more up front and honest! Buyer be ware!

I ordered and paid for grandstand… I ordered and paid for grandstand tickets for Montreal grand prix, however I received grandstand 32 instead. Without contacting me they send me the downgraded tickets, and offering a 50% discount. Hotel rooms are paid for, trip planned etc. The weekend is costing me $3000, and they offering me $60 bucks vs an experience of a life time. It is absolutely unacceptable. Update. They returned my money. However the tickets I bought are still for sale for $130 per ticket more.

Selling tickets they don’t have We bought tickets for a golf tournament a few weeks before. The electronic tickets were guaranteed to arrive by the Thursday before. On Friday (day before event) they told us they didn’t have our tickets, when there were still other identical Grounds Passes still listed on the website. Would only refund us. Absolute scam, they sold us tickets the didn’t have. Avoid this site

Concert Tickets We paid $730 for two (2) tickets that included insurance, service fees and taxes for Adam Lambert and Queen in Phila. Pa. Our seats were obstructed view seats, and we purchased these tickets six (6) months before the show. These were the most expensive concert tickets we have ever purchased, and you had a duty and a responsibility to inform clients that the seats were obstructed view seats. We could not see most of the stage as there was a giant T-bar with lights and speakers obstructing our view. These seats should have been offered at a discount, not a premium. Also, the seats we purchased in March 2023, for a show in October 2023 were the "best available." One week before the concert many ticket sites were showing discounted pricing with far better seating. I will never purchase event tickets from TicketNetwork. Obstructed view seats and charged a premium. This was ridiculous!