LeeWhay Pasek
GBSpectacular customer service / great product I had an issue with the door and I received excellent communication from the company with a speedy resolution. It's a great automatic door and my chickens and I appreciate it. Thank you for a great product and spectacular customer service.
Morgan Schreder
GBGreat customer service… I’ve been very happy with our chicken door. I had to reach out to customer service for support after a couple years. They were prompt, kind, and helpful. I sometimes took awhile to respond, make a video, and send it, but they were patient with me and consistent in following up until the problem was resolved. Very happy!
P. Cooper
GBDaylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼
GG
GBGood investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.
LM
GBQuality Product, Quality Company Great customer service. Simple design. Easy install. Advanced programming using a phone and the light sensor on the door is really handy + neat