Have not sent my gift cards I redeemed… Have not sent my gift cards I redeemed over a week ago and I've wrote customer so called service 20 times with no response except one that was a guy giving me the terms and conditions of how it takes 3 days ( on the 5th day) like a robot or something. Don't play here they are trash and scammers

I'm highly disappointed in high 5… I'm highly disappointed in high 5 casino... first off I'm a huge fan of the platform but I noticed that the game was not paying on paylines it was supposed to... I took screenshots and provided all the info they requested.. unfortunately they began telling me false info, called me a liar and pretty much blackballed me... this ordeal has been going on for 3 months and haven't received a word back for well over a month.. they know I am not wrong and that they are cheating... this is the start of me hitting all social platforms telling all to beware.. I've put well over 25k into H5C and to be treated this way is totally unacceptable and I want arbitration which they are not providing. I have all emails and screenshots as evidence... so H5C, correct this or I'm taking legal action

Cancelled my winnings after saying account was properly adjusted and the matter was considered closed I spent $1938 buying diamonds and won $20,000 and then gambled that and won $99,000. I cashed out $5-6,000 and the they restricted my account and said there was a glitch in their boost store. They emailed me and said they did an adjustment of -$30,479.28 and that my account had been adjusted properly and that the matter was considered closed. Then I was given access to my account again and I submitted 3 more redemption requests. I already had 3 pending. In total I had 6 requests for $10,000 each totaling $60,000. And 2 days later on April 26th they cancelled all my requests with no explanation. And they had already notified me that my account had been adjusted properly and that the matter was consider closed leaving the remaining balance to be settled. So they took my winnings of $60,000 with no explanation and wrongfully

Horrible customer service Several months ago my account was restricted without any reason given. I have sent at least 50 emails and have not received any response. I have tried to call the number listed and no one has ever answered it and there is no voicemail. This is not the first time I've been restricted without any explanation. I am sure I've spent thousands of dollars at the casino, what a horrible way to treat your customers.

5 Stars so far High 5 casino has the most slot games I have ever seen at an online casino, and I have played at 100s. So much variety, all highest RTP settings from what I can tell. Only downside would be it's a bit difficult to navigate all of the games, would be nice to sort it by provider but I could not find that anywhere. Regardless, they have all my favorite games. I got verified quite easily, which was a giant relief. Awaiting a small redemption of $500 to test out the withdrawal process. It linked up to my bank fine, website told me after I submitted the withdrawal it was "awaiting approval", but otherwise a seamless experience here. If withdrawal goes through this will be near the top if not the best social casino I have played at. Great selection of games for sure!