Poor customer service and stupid policies Cancelled a pre-order long before anything had to be done with it and they still charged a 15% cancellation fee. "It's policy" they said and wouldn't budge. Scumbag move. Also, found out too late, they have a "F" rating on better business bureau and lots of poor reviews elsewhere. Do a search. No idea why this site rates them so high.

Great purchase Great purchase! Let me just say that I feel like the mighty shop does a better job on shipping than Funko.con I much rather buy pops with the mighty shop than Funko it self I love how protected my things come in from bubble wrap, extra boxes and paper there is always so much protection I love it! I’m q mint collector and I will definitely be buying a lot more from them

This is a scam funko site This is a scam funko site. I had placed 2 orders with this site, one in June 2023 and one in November 2023. I never received my stuff for either, ive reached out numerous times after i was supposed to get my refund for my June order and i still have not received my money nor a response. Opened disputes for both orders, waiting on my money back.

Never respond have had several orders… Never respond have had several orders unfulfilled and they continue to sell on amazon what I preordered almost a year ago. run this company is horrible

Very long Wait Times for Preorders The wait time for pre-orders is way too long. I pre-ordered a bundle set over 1yr ago and never received notification or updates from TMHS. It wasn't until i reached out and spoke to someone with customer service did the bundle miraculously just arrive. Shipment was very fast though once confirmed. Not sure if i will ever preorder again but may buy in stock items.