Bad customer experience My order was delayed due to being back ordered, but I didn't find that out until after not getting it for 3+ weeks and having to figure out how to hunt down their customer service contact info. The "solution" was basically to refund and let me know when I could order again, with no guarantee of when that would be or even if that product will even be offered again. Massively disappointed that I fell for this marketing scam.

Never received full order after… Never received full order after spending hundreds of dollars and the company can't find my order.

Very late delivery and poor communication I bought this as a birthday gift. I ordered it 1 week before the birthday and it arrived almost 2 weeks after their birthday with no communication in between. I was very disappointed.

Bad business model- scam Ordered a couples book and then the relationship ended. Shipping took a long time. When I went to return it, which is a reasonable consideration for a business, I tried emailing more than 2 times and didn’t hear back for over a week. To find returns on the website you have to go to “help” and then it charges an astronomical amount for return shipping which I think is a rip off. Especially if you say you’re a company supporting relationships. Felt like I had no choice but to exchange for the “solo” book; thanks for making me feel like crap more than I already do and scamming me into downgrading “adventure challenge” books just to save money. Would never recommend any of the products just based on my experience with it.

They are very helpful and didn't try to… They are very helpful and didn't try to disregard my claims when I couldn't find my parcel when it showed it was delivered. I couldn't wait to try on the book that I bought from you guys!