Send item to the wrong account. Paid for an item with PayPal to protect myself. My email for the user profile on the website is the same as my SC account. I send the admin a message on discord that my email for PayPal and SC account are different and what account was the correct email to send the item to. They sent the item to the wrong item anyway. Admin staff didn't speak English and clearly didn't care once they had my money. Don't use this website.

Excellent Value and Customer Service Star Hangar offers a variety of ships not currently on the pledge store, often with lifetime insurance via ccu upgrades at affordable prices. After my first purchase on the site, I emailed Star Hangar customer support when the (reputable) seller accidentally made a mistake. Star Hangar and their seller both responded to my email within an hour to ensure the situation was resolved completely. CIG could seriously learn something about customer service from Star Hangar. I once waited a month for CIG to process a refund.

Absolutely first rate Absolutely first rate, helpful, and huge selection. Everything you need. Awesome help fro team as well. Very trusted company

The best customer service I've seen Not only did they provide the ship, they also helped me work through a bug for TWO DAYS of constant communication, even when RSI couldn't help me, they were able to find a solution to the problem. If I could give 10 stars, their support team deserves every one of them.

8 total purchases over the past year… 8 total purchases over the past year with various sellers, totaling around $750 USD Trust a grey market as far as you can throw it, but these people have been incredibly fast, fair and transparent/helpful in their customer service discord