Send item to the wrong account. Paid for an item with PayPal to protect myself. My email for the user profile on the website is the same as my SC account. I send the admin a message on discord that my email for PayPal and SC account are different and what account was the correct email to send the item to. They sent the item to the wrong item anyway. Admin staff didn't speak English and clearly didn't care once they had my money. Don't use this website.

Star Hanger I have spent over $500 in just the past few days, every purchase swift with success, I had one issue with a late item from a third party seller, Star Hanger assisted me by responding within 5 minutes and solved my issue within the hour. This is why it's always good to go to Star Hanger in my opinion because you may come across many great purchases but then there is one that you worry about, Star Hanger took all that worry away from me and my order was received swiftly. Excellent Service. 10/10

Not worth the headache, even if they "accept" crypto. I've made 2 transactions with Star Hangar and they've both come with headaches. The first took way longer than the 24-hour guarantee because the seller didn't get the sale email; said it went to spam. To be fair, this isn't star-hangars fault. I had to get Star Hangar support involved and it still took a couple days to get the ships I bought, but said ships were delivered and the seller was apologetic. The second (and what will become the final) time I used Star Hangar was when I recently bought another ship, paid with crypto (BTC), and the transaction was immediately cancelled; said the seller couldn't deliver the ship. I asked for a refund rather than store credit. It took 2 weeks of going back and forth with the support staff to get MOST of the refund returned to me. First they said the refund was done, then they said there was a problem with the refund, then they said it SHOULD have been done, then they found the rejected transaction and submitted a new transaction... It was a major headache. And I'm not sure if the shortage in the refund is fee or whatever, but I'm tired of emailing/fighting with them. TL;DR... Support staff does the best they can. Accounting team is worthless. Stock isn't monitored Sellers don't really pay attention. Moral... Hop on Reddit, verify your info their way, and... AVOID STAR-HANAR.COM

8 total purchases over the past year… 8 total purchases over the past year with various sellers, totaling around $750 USD Trust a grey market as far as you can throw it, but these people have been incredibly fast, fair and transparent/helpful in their customer service discord

The website may be a little rough but... The website may be a little rough, but the support is better than any other company. My order came very fast.