Send item to the wrong account. Paid for an item with PayPal to protect myself. My email for the user profile on the website is the same as my SC account. I send the admin a message on discord that my email for PayPal and SC account are different and what account was the correct email to send the item to. They sent the item to the wrong item anyway. Admin staff didn't speak English and clearly didn't care once they had my money. Don't use this website.

Perfect experience Very good prices, a great support service, secure service or refund, and even better: they have patience with my shenanigans and my dumb things. I was through 2 tickets, more than a week of talks, checking with their internal service, at the end it was something I didn't check correctly, but they helped me without any problem until it was solved. I trusted them and I will continue trusting them. Problems with your product? Wrong product? Out of stock? The seller scammed you? "My Account > My Support Tickets > Create Ticket" and it will be solved!

10/10 order glitched out and was… 10/10 order glitched out and was charged but order wasn’t placed. Took only 1 hour to get it fully refunded and taken care of! Customer support is top notch and is easy to get ahold of and responds fast! Cannot recommend this company and staff enough! Will be making all my Star Citizen purchases from them from now on! They earned a life long customer!

Star Hanger I have spent over $500 in just the past few days, every purchase swift with success, I had one issue with a late item from a third party seller, Star Hanger assisted me by responding within 5 minutes and solved my issue within the hour. This is why it's always good to go to Star Hanger in my opinion because you may come across many great purchases but then there is one that you worry about, Star Hanger took all that worry away from me and my order was received swiftly. Excellent Service. 10/10

I had a fantastic experience with Star… I had a fantastic experience with Star Hangar! I've ordered from their website twice, and both times, I was thoroughly impressed with their outstanding service. The team at Star Hangar is not only incredibly nice and polite, but they're also highly professional and responsive. They were always there to help and answer any questions I had promptly before my purchases. Their service is truly on point, and I couldn't be happier with the seamless transactions I've had with them. If you're in need of Star Citizen ships, merchandise or collectibles, I wholeheartedly recommend Star Hangar for their exceptional service and great team!