Update On My Review Follow Up Update On My Review Follow Up: I Will give credit when credit is due ! McLuck out Of The Other Two Social Casinos were the only ones to reach back out to me and actually made things right! I hate that it had to come to me writing a review to get to someone that understood and showed sympathy to my matter. I want to give a big thank you to Mcluck for giving me that and even though I gave it right back I was happy to play and had fun 😊

Customer service is non-existent Customer service is non-existent. You will receive an email every 48 hours stating that they will contact you in 48 hours. Then, they stop responding completely. Zero payout. Zero account resolution. Have been receiving the runaround for weeks. They also credit accounts for good reviews and I'm sure that's the only reason that they have a decent review on Trustpilot.

Support still needs work This is an updated review from my last deleted one. In my last review I was very upset by Mcluck not responding to my support tickets, taking so long. I was contacted by McLuck agent from said trust pilot review. The agent did offer a nice apology package, I will say. Still..... their support needs a lot of work contacting people back, following through. I still am not hearing back from previous tickets I made, I'm patient too, I'm talking days. Since you can leave your Mcluck account number here which I did. I want to make it clear I have decided to keep my account open and active for now. All games are working now on both android and ios. Please ignore my previous tickets and reply to me to confirm my account will remain open, thank you. I do enjoy the site, but also do want better support and more timely support.

Mcluck is the real deal Mcluck is a good casino, great customer service, they do VIP transfers, giveaways, free scs, have loyalty program and I've already won a few thousand too, cash out waiting time isn't too long unless they're backed up from paying out alot of people.. I highly recommend my new favorite casino over chumna 😌

Mcluck is okay Mcluck is okay. Fast redemption, not much in the way of bonuses. Got one over $400 one time, every other bonus is typically $50 and under. I’ve cashed out a few times but never when I’m credited for mail-in requests, no luck on mail-in request coin play like Chumba