Possibly received refurbished/used? Both Nvidia Shield and controller for the menu showed noticeable wear and minor scraches. Which led me to believe I either received a refurbished system or a used system returned by a previous customer. Also the Sega Saturn emulator did come installed but no games were included. Over all, I am pretty content with the rest of the games and emulators which is why I decided to give 3 stars instead of 2.

Great experience! Very happy with my purchase of Nvidia Shield! Aimee was super helpful! Thanks!

Customized Nostalgia! I found Retro Drive last September. I have a RetroPi but while great it was not able to play the games I really wanted. After communicating through email and getting the details down, I now have the Nvidia Shield with a custom 1tb HD and a library I hand selected making the machine unique. The Customer Service and Experience is Exceptional! If you are serious about Retro Games, this is the spot to have your own unique Retro Drive System built!

Gave site a chance. Glad I did. Fair and fast. These guys looked legit and because the prices were so fair I gave them a chance. After inquiring with a few questions and getting a fast response I ordered the 4 Nintendo 64 USB controllers I had been wanting. The turnaround was quick and the controllers have worked great ever since.

For the most part I'm satisfied with… For the most part I'm satisfied with what I got although the Dreamcast games are pretty much unplayable as either it's really slow or won't even start. The only major issue I had was how long it took to arrive even with using priority mailing. I would get the initial email stating it's waiting to be received at the mail office but then I won't hear anything for weeks even after had sent multiple emails for a status update.