Great servers and helpful staff I swapped to AGS for my Ark server after using other hosts for quite some time and so far they have been amazing. They helped me transfer all my old data & set everything up with my limited knowledge and didn't make me feel silly for asking a lot of questions. Ticket replies are very fast and it is nice knowing I can get help at any time of the day/night.

So easy to configure. I found this company a few months ago and never looked back. The simplicity of what they offer is astounding, especially for Ark. Simple mod installs/configurations, automated tasks to keep the server and mods updated ect ect. The list goes on. I would highly recommend this company to anyone looking to rent a solid server.

NO email for days! It gets worse! Well starting with my first day no email as to account set up or anything so I opened a ticked , lots of response for the ticked so the support personnel were very good. But somehow their email were not being sent or getting through to me I checked everything I could from my end blocked spam folder everything. So I decided to cancel the service. Well now that it was forwarded to accounts Dead silence I have to use their ticket system to communicate and even that has no replies. Not sure if they are fly by night or just having issues. USE CAUTION dealing this these folks! Instead of dealing with the issues I get this: "If you are willing to remove the review I can then do a full refund for you. Kind Regards," name withheld for privacy I cancelled prior to their guarantee window and they want to force me to remove the negative review. Ask yourself this How many others have they done this to, so as to keep their rating higher?

Difficult Interface - Not For Beginners I have used other ARK server hosting sites and I can say this has been the least user friendly. Not only that, but there isn't a solid save function so whenever you shut down your server to make changes it will go back to whenever it last auto saved... which could be up to an hour before. Once you add mods the only way to edit the server after that is by using the text editor (or this site will overwrite all the mod text and you'll have to re-add all the mods every time) so the only slightly helpful interface that comes with this hosting site becomes worthless. I am capable of googling and figuring this all out eventually, but it took longer than I would have liked to get the server the way I wanted and the price wasn't really a huge steal for the added difficulty.

AGS Support is the Best I have been with AGS for a couple of months now and couldn't be happier. Their support has made the difference with other companies in my experience. James Richards, a lead support tech, makes sure to clarify what I need if there is any ambiguity, minimizes down time as much as possible, and promptly responds after changes have been made. For those of us that just like to play games and not know the technical server part for a game, it's people like James that reassure that our server and game progress are in good hands.