Right Stuf Anime

512 NE Main St, 50111, Grimes, United States
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3.35
Based on 20 Reviews

5

50.00%

4

5.00%

3

5.00%

2

10.00%

1

30.00%
About Right Stuf Anime

Right Stuf Inc. is an independent video publisher and distributor of video programming that specializes in Asian entertainment.

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J.R.
US

Horrible return service If they send you a damaged item you will be responsible to pay for return shipping. Kind of a middle finger to the customer in my opinion. Also the return process is clucky and takes too many steps on top of the extra cost. This is the thanks for doing business with Right Stuf. Unfortunate but I'll be going elsewhere from now on.

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Hue Hue Coyotl
US

Do not trust Right Stuff Lack of communication with pre-orders. Do not pre-order anything from RightStuf. They were recently bought out by CrunchyRoll(red flag) so certain material and products are unavailable and the orders were shifted to one or two companies(either eroanime or buyanime). These companies have no real web presence and RightStuf has the orders listed as canceled and did not contact myself about the items till i contacted them since there was no updates about my pre-orders.

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Helen F.
US

Their Shipping Policy Is Outdated To The Times They're good for in stock items only. Beware of any preorders or out of stock items together. They don't ship partial orders, which means your order could be in perpetual "pending fulfillment" -forever-. Ordered something last year and I still haven't gotten it even though some of the items are "in stock", but then went "out of stock" because of their shipping policy. If only they would update their shipping policy to modern times, alot of customers won't complain as much. But as it stands, it's outdated to the times, and only hurts the loyal customers and makes it seem like all they care is just profits.

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Andrew Korkmas
US

Terrible Service Placed an order half a year ago. Did not ship until now (and not even the full order). Notified me it had shipped a day after as if to avoid me canceling the order that I had forgotten about at this point. Asked them how to stop shipment, said I had to ship it back on my own and would not cover return label. When I asked if I would get a restocking fee they said no, but then charged me a restocking fee of $8 anyways. All in all, a terrible experience and sadly not uncommon as this almost happened to me a year ago, and clearly other reviewers are referencing similar experiences. Rightstuff needs to get with the times and prevent everything I just outlined from ever happening. Feels like a site designed to scam Weebs who just want manga that they can't find elsewhere.

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Marcus Grant
US

Favorite good's website Favorite good's website. Packaging always above and beyond for product safety during shipping. Far surpasses any other site I've used for books. No more worrying about bent/lightly torn pages.

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