Huxley Junction
GBOutstanding Service Just want to do a shout-out to TopSlots n Trains. I ordered late in the day and the item was delivered first thing the following morning. A great range, at attractive prices, supported by outstanding customer service. A rare occurrence these days. Thank you.
Lee Rutland
GBWORST AFTER SERVICE AND CARE i have ever had bought a slot it Maserati from them via the net. turned up with lots of the decals bubbling and peeling off. Firstly i would of thought they had checked the item before sending it out, like other model shops do. Secondly i contacted to explain the state of the ''new'' car had turned up in. Had no apology apart from a 'oh thats not good' then followed by ' return it to me and i will swap it over'. i asked for a pre paid slip to send item back and they refused saying that it was a manufactures fault. i agreed it was a manufactures fault and then explained as simply as i could that i am not the manufacture i am the customer, so why am i having to pay for postage back ? emails went back and fourth with same content and eventually i had to get paypal involved to then take over the dispute of which they did and then PayPal forced them to take whole order i back. PayPal reimbursed me the postage cost due to the appalling way topslots had dealt with the situation. I DO WARN ANYONE buying from them, that like their ridiculous quote about have their pants being pulled down'' which is very unprofessional in its self , that they are NOT a good company to deal with in the sense of after service and care.
Bill Reynolds
GBSuper quick service! First time using them and I am well satisfied (and with the Royal mail tbh)Fair prices and next day delivery.
Jon
IEAbsolutely abysmal Ordered several items over a month ago- still not delivered. Communication from this company ended after I got an email saying ' I've never had a parcel go missing'. Will not answer 'phones, or respond to emails. Trading Standards now informed. 2nd order also not arrived- made a claim with paypal. Without prejudice, definitely one to avoid at all costs.
Si Mac
GBAlways out of stock. Always out of stock.. Or awaiting Delivery. Are they still trading. Sent a question 3 months ago. No reply weird. Had butchers on there site today same thing as was 3 months ago.