Excellent!! My first purchase from TopSlots n Trains. I will definitely buy from them again. Amazingly low bargain price for a beautiful Kato locomotive. User friendly website and first class service throughout

Deal with this company at your peril From previous comments it does appear as if there is no middle ground with this company. If you are unlucky enough to have things go wrong with an order then good luck in getting them to respond. In my case it was non arrival of goods. Despite several emails to the company complete silence. Tried to telephone but unable to find a working number. It was only a small order but simply being ignored is just not on. Contacting my credit card company to claim chargeback. Appalling company.

WORST AFTER SERVICE AND CARE i have ever had bought a slot it Maserati from them via the net. turned up with lots of the decals bubbling and peeling off. Firstly i would of thought they had checked the item before sending it out, like other model shops do. Secondly i contacted to explain the state of the ''new'' car had turned up in. Had no apology apart from a 'oh thats not good' then followed by ' return it to me and i will swap it over'. i asked for a pre paid slip to send item back and they refused saying that it was a manufactures fault. i agreed it was a manufactures fault and then explained as simply as i could that i am not the manufacture i am the customer, so why am i having to pay for postage back ? emails went back and fourth with same content and eventually i had to get paypal involved to then take over the dispute of which they did and then PayPal forced them to take whole order i back. PayPal reimbursed me the postage cost due to the appalling way topslots had dealt with the situation. I DO WARN ANYONE buying from them, that like their ridiculous quote about have their pants being pulled down'' which is very unprofessional in its self , that they are NOT a good company to deal with in the sense of after service and care.

Great service as usual Ordered Thursday night received Saturday morning all perfect as usual many thanks Trevor.S

Never received my product Never received my product, despite paying for the train. Would never reply to emails, and just learned the company is now closed. Downright theft of my money.