Aaron Short
GBFraudulent Fraudulent. Ordered xbox live gold pass, did not receive code after 1 week. Attempted to speak with customer service via online chat 20+ Times, but no one available. Wrote 3 emails to customer service, none answered. Bank reported fraud activity reported on credit card used for transaction. Had bank reverse payment on initial charge and ordered a new card. Stay away from this vendor. I have tried to reach you guys via online chat customer service no less than 20 times. I do not have an order number- nothing was ever emailed about the purchase.
Customer
ESJust perfect My online order took a day to get to my mail because they were checking that the payment was correct. When I contacted customer service it took less than 30 minutes to answer me and I received it right away. The staff was very friendly and helpful.
Michael
GBHappy Customer but room for improvement After reading the recent reviews about people not getting codes and being unable to contact customer service i was a little put off. I decided to give it a go based on the much higher amount of positive reviews and i'm glad i did. After i made my purchase i received an email into my junk folder (which the order confirmation screen on the web did tell me to check). The email was a few extra security checks which was the only annoying part of the process - I've never come across checks like this (basically asking that i confirm some details which i had entered online - name/order number etc.) after submitting the information it took around an hour to receive the code, which i didn't mind as the game was a pre-order and i was saving £20+ than going to the Xbox store. The code worked with no issues and the game is now downloaded and working on my Xbox. 4*s due to the security checks via email. it's an unusual way and the process could be refined like most other sites
abdouu baki
MAwebsite spooky after that i paid for a… website spooky after that i paid for a 20$ gift card i did not receive the code and then i sent a message in the chat no reply thhen after 5 hours got a reply they said send your phone number and a photo of you holding the id as soon as i sent them they told me that they are out of stock ???? if there is no stock then why you need my informationto confirm the purchase . i do not recommend still waiting for the refund nothing yet
Rick Daniel
NGBought and paid for PES 2019 Bought and paid for PES 2019 with order number GD202004270345348068_1, however, i haven't received the link to download the game or whatever. System already cleared transaction as "paid". The support on the site was responsive and got it sorted out in time.