A single purchase attempt. Never again. Have only attempted to buy from them once - attempted being the keyword. For whatever reason, I was sent an email that was asking for personal details related to my PayPal, all in the name of security. Questions such as what city I live in, my full name, my email address of the account. Why don't I just give them my birthday while I'm at it to put myself at even greater risk of scams and theft. This is not standard practice for any of their competitors, and I'd rather shop with the knowledge that my personal details aren't willingly being shared over email.

Just perfect My online order took a day to get to my mail because they were checking that the payment was correct. When I contacted customer service it took less than 30 minutes to answer me and I received it right away. The staff was very friendly and helpful.

Avoid... Bought a game from this site weeks ago (code only, with download). As promised, I received the code within 15 mins and went to download the game, only to find it isn't compatible with my operating system despite being advertised as being for Mac and PC. I raised a dispute via PayPal with screenshots and was told to provide screenshots.... I replied to say that I had and the received no further response. Dispute now escalated to PayPal and still no response. Avoid... (I should have done considering their name is 'Glory Profit International'!!)

Happy Customer but room for improvement After reading the recent reviews about people not getting codes and being unable to contact customer service i was a little put off. I decided to give it a go based on the much higher amount of positive reviews and i'm glad i did. After i made my purchase i received an email into my junk folder (which the order confirmation screen on the web did tell me to check). The email was a few extra security checks which was the only annoying part of the process - I've never come across checks like this (basically asking that i confirm some details which i had entered online - name/order number etc.) after submitting the information it took around an hour to receive the code, which i didn't mind as the game was a pre-order and i was saving £20+ than going to the Xbox store. The code worked with no issues and the game is now downloaded and working on my Xbox. 4*s due to the security checks via email. it's an unusual way and the process could be refined like most other sites

excellent service i bought sims 4 as my last game was so glitchy and was not repairable, went to Games Deal for the cheapest price and got my key within minutes. such a easy process with buying the game, would definitely recommend using the site.