This is where you write your review This is where you write your review. Explain what happened, and leave out offensive words. Keep your feedback honest, helpful, and constructive.

Avoid them at any cost 12th July: I pre-ordered a product with them that the reservation was supposed to end in February, that they were supposed to start sending them from May to June, but they changed the date for July, but still nothing, not even an email explaining why they changed the shipping date. At the time of paying they sent me an email where they gave me a link to check the status of the order, which never worked, so I contacted them and they answered me at that time, and I tried to contact them again but I have not obtained a response. After this, I started to check the internet and I realized that it is not the first time that this happens with that site. Please, if you are reading this, avoid using these companies, or do so at your own risk. As of today, you can still "pre-order" the product on their site.

PSN Card - Miserable customer support After at least 30 successful orders in the last 2 years I was asked to send my ID shot again. ID shot and ID photos uploaded and sent to gamesrocket. No code received after 3 days. Wrote mail to custom support. Answer: didn´t receive anything. Sent documents with ID shot and ID photos again. Answer: Can´t accept Word document, please send jpeg photos. Sent jpeg photos. Answer: please check, order should be closed. Checked order: status "Ebay Check", no code. Wrote again mail to customer support. Support send link for code -> clicked on "download" -> Error on page... Finally received the code, but never seen such miserable, incompetent and bad customer support before!

Preordered and paid for a EGRET Ⅱ mini… Preordered and paid for a EGRET Ⅱ mini , arcade stick control panel and track ball and , I mailed them several times for an update , got some excuse two months ago that their site doesn't work but they would ship very soon and then they stopped reacting and dissapeared . Updated : In the end I got my order so my rating goes from 1 to 3 stars but the communication is severely lacking .

Absolute dogsh*t !!! I ordered my game almost 2 weeks ago now and my "order status"is still stuck on "Livekey check", Sent like 4 emails but all of 'em got blantantly ingored. From what i've read in other people's reviews is that they do this like 90% of the time with their orders. People that never get their products, people that dont recieve replies to emails, people who get "sketchy" game codes & people that have to go through hell to get a refund ! Its not worth the headache buying from these ppl, so for your own sanity i would recommend you just skip gamesrocket.com and take your business elsewhere !