I paid 3x for the game for the worst customer care ever. The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again. The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN. Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues. The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off. There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE. im not buying your game a fourth time. have some respect for your OG clients.

Literal theft on Microsofts end It is utterly atrocious to revoke older player licenses without notification, making me now spend 1.5 times what I originally spent on the game again AND register my address on a Microsoft account (I should not need to give up my private information to be able to play a game I already bought... twice) just to play this game. The licenses back then were supposed to give you ownership of the game, revoking them is completely unjust so remember, if buying something doesn't guarantee ownership then... well, you know how the saying goes.

The chat reporting system goes against… The chat reporting system goes against everything that Minecraft players have come to love about the game over the past 10 years. The whole purpose of Minecraft is to grant freedom to the player, yet Mojang's recent changes have taken that freedom away from us.

I bought the game back in 2010 I bought the game back in 2010, with a licence that was supposed to last in perpetuity, however, now the game isn't working anymore. I contacted customer service and turns out they have dropped the old licences, without letting original owners know that they made that change. I never received any communications from Mojang, Minecraft or Microsoft (which apparently now owns the game) about any such change. It is a really misguided way to treat customer's who had been with you from the beginning, shame on you! Cannot recommend this company.

Absolutely fkng hate it Absolutely fkng hate it. Each time I load in a survival I get killed by something because the stupid fkng game takes too fkng long to load me in. The mechanics are delayed ALL THE TIME! It is honestly like playing a s*** online game all the time except it's fkng offline. Blocks take WAY TOO LONG to even appear even after building them. Tired of having my whole runs fkng destroyed all the time because of these constant fkng bugs, THAT MAKE THE GAME UNPLAYABLE ALL THE FKNG TIME! I would try and get my money back, but Nintendo are full of f***wits who endorse policy that makes refunds practically impossible. F*** the modern gaming industry, greedy b****"*s.