Absolutely fkng hate it Absolutely fkng hate it. Each time I load in a survival I get killed by something because the stupid fkng game takes too fkng long to load me in. The mechanics are delayed ALL THE TIME! It is honestly like playing a s*** online game all the time except it's fkng offline. Blocks take WAY TOO LONG to even appear even after building them. Tired of having my whole runs fkng destroyed all the time because of these constant fkng bugs, THAT MAKE THE GAME UNPLAYABLE ALL THE FKNG TIME! I would try and get my money back, but Nintendo are full of f***wits who endorse policy that makes refunds practically impossible. F*** the modern gaming industry, greedy b****"*s.

I paid 3x for the game for the worst customer care ever. The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again. The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN. Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues. The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off. There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE. im not buying your game a fourth time. have some respect for your OG clients.

Extremely poor customer service Extremely poor customer service. The website password reset doesn't seem to be working, and after some correspondence with a rep (bot?) who only provided canned, unhelpful responses, they closed my ticket without resolving my issue, at which point I could no longer correspond with the rep. So I had to start over with a new ticket and I guess we will see if the new rep is any more helpful.

Migration to Microsoft is a disaster From brilliant indie game to a borderline criminal money grab scheme. Shame. My kids grew up with Minecraft but we're looking for alternatives. Funny thing is I'd gladly pay for as many cross platform licenses as my family requires and for whatever premium features we found useful. If not forced to do it... Instead we're going to stick to the single PE license. Not as an act of defiance or anything such but rather not to be screwed again.

I bought the game back in 2010 I bought the game back in 2010, with a licence that was supposed to last in perpetuity, however, now the game isn't working anymore. I contacted customer service and turns out they have dropped the old licences, without letting original owners know that they made that change. I never received any communications from Mojang, Minecraft or Microsoft (which apparently now owns the game) about any such change. It is a really misguided way to treat customer's who had been with you from the beginning, shame on you! Cannot recommend this company.