Spiro Falas
DEMigration to Microsoft is a disaster From brilliant indie game to a borderline criminal money grab scheme. Shame. My kids grew up with Minecraft but we're looking for alternatives. Funny thing is I'd gladly pay for as many cross platform licenses as my family requires and for whatever premium features we found useful. If not forced to do it... Instead we're going to stick to the single PE license. Not as an act of defiance or anything such but rather not to be screwed again.
Matt
GBExtremely poor customer service Extremely poor customer service. The website password reset doesn't seem to be working, and after some correspondence with a rep (bot?) who only provided canned, unhelpful responses, they closed my ticket without resolving my issue, at which point I could no longer correspond with the rep. So I had to start over with a new ticket and I guess we will see if the new rep is any more helpful.
Anon
GB2nd best game hands down Love this game, been playing since Beta. I only play single player but better Linux support for versions other than Java Edition would be much appreciated. * mutters terraria is better.
Benedikt Kahle
DELiteral theft on Microsofts end It is utterly atrocious to revoke older player licenses without notification, making me now spend 1.5 times what I originally spent on the game again AND register my address on a Microsoft account (I should not need to give up my private information to be able to play a game I already bought... twice) just to play this game. The licenses back then were supposed to give you ownership of the game, revoking them is completely unjust so remember, if buying something doesn't guarantee ownership then... well, you know how the saying goes.
Chris Skinner
GBI paid 3x for the game for the worst customer care ever. The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again. The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN. Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues. The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off. There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE. im not buying your game a fourth time. have some respect for your OG clients.