Minecraft

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2.60
Based on 20 Reviews

5

25.00%

4

5.00%

3

20.00%

2

5.00%

1

45.00%
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Chris Skinner
GB

I paid 3x for the game for the worst customer care ever. The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again. The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN. Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues. The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off. There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE. im not buying your game a fourth time. have some respect for your OG clients.

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Not giving my name
US

Having 2 different versions was a mistake. Not a bad game. Its more that there are two versions: Java & Bedrock. Unfortunately, this means the two will have differences. The 3 big one are: 1. The 2024 Aprils Fool's Update was JAVA EXCLUSIVE. The only way Bedrock got the update was through an add-on which was underwhelming compared to the Java trailer & gameplay. 2. Servers are COMPLETELY DIFFERENT. Where on Java you can join ANY server with an IP address, on Bedrock there is NO SUCH THING. You can't join any server, only a select few. 3. Modding capabilities don't exist for Bedrock. Only add-ons, which are MASSIVELY underwhelming compared to Java's mods, which are free. You will occasionally have to PAY REAL MONEY for add-ons.

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Benedikt Kahle
DE

Literal theft on Microsofts end It is utterly atrocious to revoke older player licenses without notification, making me now spend 1.5 times what I originally spent on the game again AND register my address on a Microsoft account (I should not need to give up my private information to be able to play a game I already bought... twice) just to play this game. The licenses back then were supposed to give you ownership of the game, revoking them is completely unjust so remember, if buying something doesn't guarantee ownership then... well, you know how the saying goes.

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Joshua smith
GB

Minecraft is alright game I have been playing Minecraft for more than a year. losing access to your Microsoft account is or if your account is suspended or something like that. You will lose access to Minecraft. I enjoyed the old days without worrying about losing your Microsoft account. You will be able to play Minecraft without a Microsoft account.

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Michael Jensen
DK

I bought the game back in 2010 I bought the game back in 2010, with a licence that was supposed to last in perpetuity, however, now the game isn't working anymore. I contacted customer service and turns out they have dropped the old licences, without letting original owners know that they made that change. I never received any communications from Mojang, Minecraft or Microsoft (which apparently now owns the game) about any such change. It is a really misguided way to treat customer's who had been with you from the beginning, shame on you! Cannot recommend this company.

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