Extremely poor customer service Extremely poor customer service. The website password reset doesn't seem to be working, and after some correspondence with a rep (bot?) who only provided canned, unhelpful responses, they closed my ticket without resolving my issue, at which point I could no longer correspond with the rep. So I had to start over with a new ticket and I guess we will see if the new rep is any more helpful.

Very Good Game Very good game, You can play with friends, build, PvP on servers and more. Minecraft is a game of fun and "Infinite Wonder" you can do many things with you friends or alone in survival mode you need to try to get better and then eventually kill the Ender Dragon in The End and beat the game, Hardcore is mainly for good players and YouTubers, if you die on hardcore your world is over, creative is by its name create whatever you want. Java edition is the best version, the version you need to get (Which Java Edition is the version of this review) your kid will be amazed with how fun this game is you need to get this game. Also the price isn't bad for a offline/online game. This game is very famous (But even if it wasn't I would still say get it). Anyways have fun playing Minecraft Java Edition

Good game but incompetent devs The game is great at it's core, but it has some of the laziest and incompetent developers imaginable. They take almost a year to make each update and when it releases it's an unfinished and buggy mess which needs several patches for it to be playable. Both client and server performance is awful and keeps getting worse every update, to the point where you need to run multiple 3rd party optimizations to have a playable experience. The developers ignore game breaking exploits and major bugs and instead focus on adding useless features nobody asked for. It's a good game and definitely worth playing but the vanilla game could be a lot better, if it had decent devs.

I paid 3x for the game for the worst customer care ever. The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again. The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN. Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues. The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off. There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE. im not buying your game a fourth time. have some respect for your OG clients.

worse with every update Once, a very long time ago, Mojang was a very good game-developing organisation. But since Microsoft bought the company, things got bad really quickly. Updates kept getting delayed and things that were asked for didn't get added. On top of that, now you can get banned if you say something that wasn't even ill-intentioned. Moreover, everything in the game and also the game itself is extremely overpriced. I don't think the game will ever get fixed again. My advice: don't buy it.