By far the best hosting service I came across I have recently purchased dedicated server from Eternal Hosting. So far this is the best customer support I have got. The setup was easy and quick and the response rate for support chat was less than a minute. I have tracked the up-time with high traffic websites and it is running as smooth as hot knife on butter. Without any doubt I am going to recommend Eternal Hosting to everyone.

Expect to have your money stolen There is no way to cancel your server subscription but by filing a support ticket to do so. When I did this, I received no response and my server remained active and I continued to be billed. When I followed up two weeks later reiterating that I wanted my server closed, they closed my support ticket without any response and still did not cancel my server nor the monthly payment. Do not use this service unless you want to "cancel" your server by contacting your card company and blocking their automatic billing.

Server became unavailable and support remains silent Server became unavailable 2 days ago. I can't neither reload it from customer panel, nor connect and reload it from control panel. I thought that it's not a big problem. Support can reload server from their side and everything will be good. So I opened ticket #901912 on 3.11.2018. Still recieved no answer and server unavailable.

Best Host Ever! Best Host Ever! Recently, I bought a server from Eternal Hosting and am very much impressed by its service. The price is inexpensive as compared to the others. I had trouble setting up the servers but their customer service team guided me step by step. Must say they have a great supporting team. Undoubtedly, they are the best server providers. Absolutely recommendable!

Not very good become Not even usable! I can't even edit the Engine.ini file. They have some weird "configuration editor" that takes the place of a normal text editor. So you're locked into whatever settings they feel like you having. When I went to contact customer service they basically blew me off and didn't address any of the issues I was bringing to them. I'd write 5 or 6 paragraphs of well thought out questions and get a flippant one or two sentences back that wouldn't resolve anything. I would not recommend Eternal Hosting to anyone. Find someone else. Update: Since the beginning of November the site stopped responding to tickets. I submitted a cancellation ticket on the 10th of Nov and have heard nothing over the past two weeks.