The experience is just getting worse.. The experience is just getting worse... the cancelled service (that I cancelled on the second day because it never worked in the first place), is still trying to invoice me for my money. For an entire week I have been posting support tickets for these people to cancel my account but no response. I had to move ALL my money from my account to another just to prevent them from automatic withdrawal. This is one of the most despicable companies I have ever worked with. If you have any sense in you DON'T BUY FROM THESE PEOPLE.

The server was was not setup The server was not automatically set up. I submitted a ticket and received a response after an hour asking if I got an E-mail about access to the control panel. I replied that I had not, after 17+ hours, the server is still not set up, and no response has been received from customer service beyond the one line response I will be attempting to get my money back, avoid this company like the plague.

I've had a server with them for 2 days… I've had an Ark server with them for 2 days now, around 50 hours or so. The first day it ran fine, but at the 26 hour mark it went down, and has been down since. Sent a ticket to customer service when it went down at 10:17 pm est last night, it is currently 8:33 pm tonight (over 22 hours later) and yet still not a word from them. I moved all of my dinosaurs and items over and it's looking like the server isn't coming up anytime soon with this neglectful customer service. If there is a problem with one of their servers or a mistake on my end it would be nice to know, as long as someone would get a hold of me and let me know what's going on.

SHITY SITE This hosting site has a bad support reply sometimes they don't even reply on your message and then they just close it.and when I wanted to cancel my server I waited 3 days to get the reply and the server was just shity had problems all the times and my friends couldnt join my server and only my server not even if didn't have mods on and they just said that it was his computer that couldnt play ark even if he reinstalled everything So I don't recommend this site even if it's cheap Guys and girls don't buy here it would be a big mistake

Best Host Ever! Best Host Ever! Recently, I bought a server from Eternal Hosting and am very much impressed by its service. The price is inexpensive as compared to the others. I had trouble setting up the servers but their customer service team guided me step by step. Must say they have a great supporting team. Undoubtedly, they are the best server providers. Absolutely recommendable!