My son wanted to purchase this item… My son wanted to purchase this item from your website and I placed the order. For someone not familiar with these aspects, it was difficult to understand what and why things were being selected. Descriptions were limited. Also suggesting shipping insurance above and beyond the standard value of $100 makes a consumer concerned that the items will not be received correctly. The process leaves one very concerned that this controller will not arrive as ordered.

I've asked for refund the controller… I've asked for refund the controller does not set on to tv there seems a piece missing I've waited for reply for refund and address to send it back but no reply please respond

We received the controller months ago We received the controller months ago, but we have not been able to get it to connect to the game. Please help, we've called several times but never get an answer.

Don’t buy from this company many better Don’t buy from this company many better options out there. I sent in mine for repair in December and they said they received it and now will not respond. They now will not respond they have my controller my 80 bucks I spent for repair and now I can’t even get my broken controller back from this company. I spent 250 on the damn thing and it’s broken twice I regret not going with a better company like cinch gaming save your money if thinking about going with these guys. Jacob from evil is a lying POS and now I’m out all my money with no recourse since I used a gift card my wife got me.

Great Great Great Great customer service. I was able to communicate to the seller that I wanted changes, despite already making the order. Great controller. The controller was exactly as advertised. I will never go back to a regular controller. Great deal. I am happy I got the extra 2 year warranty. However, I hope the controller outlives its warranty.