My son wanted to purchase this item… My son wanted to purchase this item from your website and I placed the order. For someone not familiar with these aspects, it was difficult to understand what and why things were being selected. Descriptions were limited. Also suggesting shipping insurance above and beyond the standard value of $100 makes a consumer concerned that the items will not be received correctly. The process leaves one very concerned that this controller will not arrive as ordered.

Better than any “pro” controller The controller turned out better than any pro controller I was trying to buy. Although the back buttons aren’t perfectly aligned, it’s not far off. And after some time with the controller I’ve gotten used to pressing each button with ease. The only thing I’d recommend is getting tactile buttons because I didn’t and I really wish I did.

I am only giving 2 stars because of… I am only giving 2 stars because of Jacob who communicated well with me and was efficient in his responses. However, my remote came back worse than when I sent it in. Keeps are doing opposite of what they’re supposed to do. For almost $300 paid for this remote, it is not worth the money. It feels like a total loss. I was told to adjust the settings but I’m aware of what settings need to be adjusted and that is not it. The remote is faulty and I wouldn’t recommend nor would I ever make another purchase. Very disappointed. I never buy anything of high value and when I did, this is what I was handed.

Hard to put this controller down Hard to put this controller down. Did a custom build in white. Went with buttons over paddles and the placement is perfect. Have several competitors controllers and your out the box controllers aren't touching this. Went with resistance on the right thumb stick and will be doing both on my next one.

Sent my controller in to get fixed… Sent my controller in to get fixed after wear and tear (still under contract). Total time about 2 weeks. Completed 3 out of 4 repairs I requested. I mailed a detailed paragraph with the controller for the technician which I think made the process smoother. The tactical triggers I no longer wanted were removed. Paddle mapping was added. Last, the paddles were replaced because they were double clicking. The only thing not fixed that I requested was the stick drift on the left analog stick L3. I have two identical controllers to keep one on deck if one needs tuning up.