0/10 would not recommend this company. I'm a content creator and decided to purchase a controller for my streams. I spent $250+ on a custom controller but within a week i noticed there was such bad stick drift that it was unplayable. I reached out for a repair as this was still fresh out of the box and they informed me it was caused by a circuit board that was so far gone it would need to be replaced. And then informed me it would cost me an additional $65 to repair it. I tried to reason with the company but they were adamant about the payment for repair. I received a terribly made controller, received bad customer service and had to pay additional money to fix their mistake. 0/10 would not recommend this company.

Sent my controller in to get fixed… Sent my controller in to get fixed after wear and tear (still under contract). Total time about 2 weeks. Completed 3 out of 4 repairs I requested. I mailed a detailed paragraph with the controller for the technician which I think made the process smoother. The tactical triggers I no longer wanted were removed. Paddle mapping was added. Last, the paddles were replaced because they were double clicking. The only thing not fixed that I requested was the stick drift on the left analog stick L3. I have two identical controllers to keep one on deck if one needs tuning up.

Horrible Quality and Non-Functional. The accessible controller didn't work out of the box. Waited a few months from the original order after paying for express shipping and 'skip the queue' Button mapping non functional - missing some of the additional buttons we ordered. The overall build quality was garbage for the price. Absolute waste of money. Company won't refund until I pay to ship it back them in the united states at my own expense. Also won't refund the skip the queue fee or the express shipping. Stay away - much better options on Etsy for accessibility.

Purchased an “accessible” controller, it failed and no service Purchased an “accessible” controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them after two weeks they sent me an email that my “ticket was closed” and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son’s controller to some other dupe. I would have been better off trying to fix it myself. Stay away from Evil.

Non e Existent customer service Non e Existent customer service. Broken promises product never shipped never returned money had to file for fraud on my card