The controller is very cheap feeling The controller is very cheap feeling, not worth the price at all. I don't like that there is no rumble/vibration or whatever, for that price it should have at least had that. I regret purchasing this controller, and I am very unsatisfied with it.

We received the controller months ago We received the controller months ago, but we have not been able to get it to connect to the game. Please help, we've called several times but never get an answer.

Better than any “pro” controller The controller turned out better than any pro controller I was trying to buy. Although the back buttons aren’t perfectly aligned, it’s not far off. And after some time with the controller I’ve gotten used to pressing each button with ease. The only thing I’d recommend is getting tactile buttons because I didn’t and I really wish I did.

Bad Customer service or scam? Spent 475, on top tier controller with all bells and whistles. Upon receiving I noticed that I didn’t like a few things cosmetically. I got a hold of customer service and requested to change. They did oblige originally on request based on the product and top level warranty. . But when it came time to figure out shipping and where I was sending or if they were going to ship it, they went radio silent. It’s been over a week. I’ve emailed and gotten no response. I’ve set appointments and gotten no calls and text and called the one 800 number and no return calls or text. They might put out a good product but if you don’t get what you want first time or it’s broken, you’re dead in the water.

I've asked for refund the controller… I've asked for refund the controller does not set on to tv there seems a piece missing I've waited for reply for refund and address to send it back but no reply please respond