They rob me for my controller They rob me for my controller. I sent it back to them for them to fix it. It came to me broke. And they have the worst customer service ever you can’t even get in contact with them its just terrible they basically robbed me for $500 I’ve been waiting for the controller for a year just to find out they claim they sent it and never even gave me a tracking number. Worst experience ever.

I am only giving 2 stars because of… I am only giving 2 stars because of Jacob who communicated well with me and was efficient in his responses. However, my remote came back worse than when I sent it in. Keeps are doing opposite of what they’re supposed to do. For almost $300 paid for this remote, it is not worth the money. It feels like a total loss. I was told to adjust the settings but I’m aware of what settings need to be adjusted and that is not it. The remote is faulty and I wouldn’t recommend nor would I ever make another purchase. Very disappointed. I never buy anything of high value and when I did, this is what I was handed.

I've asked for refund the controller… I've asked for refund the controller does not set on to tv there seems a piece missing I've waited for reply for refund and address to send it back but no reply please respond

Have had my controller now for a while… Have had my controller now for a while and everything custom on it to make sure that it last the warranty is well worth the spend. Quick to respond when I have a question or issue and they were Quick to rectify the problem. Controllers can be a bit expensive but it is a custom job and it's personalized for you. Looking forward to acquiring another one for my other consoles.

Great Great Great Great customer service. I was able to communicate to the seller that I wanted changes, despite already making the order. Great controller. The controller was exactly as advertised. I will never go back to a regular controller. Great deal. I am happy I got the extra 2 year warranty. However, I hope the controller outlives its warranty.