Non e Existent customer service Non e Existent customer service. Broken promises product never shipped never returned money had to file for fraud on my card

We received the controller months ago We received the controller months ago, but we have not been able to get it to connect to the game. Please help, we've called several times but never get an answer.

Sent my controller in to get fixed… Sent my controller in to get fixed after wear and tear (still under contract). Total time about 2 weeks. Completed 3 out of 4 repairs I requested. I mailed a detailed paragraph with the controller for the technician which I think made the process smoother. The tactical triggers I no longer wanted were removed. Paddle mapping was added. Last, the paddles were replaced because they were double clicking. The only thing not fixed that I requested was the stick drift on the left analog stick L3. I have two identical controllers to keep one on deck if one needs tuning up.

Don’t buy from this company many better Don’t buy from this company many better options out there. I sent in mine for repair in December and they said they received it and now will not respond. They now will not respond they have my controller my 80 bucks I spent for repair and now I can’t even get my broken controller back from this company. I spent 250 on the damn thing and it’s broken twice I regret not going with a better company like cinch gaming save your money if thinking about going with these guys. Jacob from evil is a lying POS and now I’m out all my money with no recourse since I used a gift card my wife got me.

I've asked for refund the controller… I've asked for refund the controller does not set on to tv there seems a piece missing I've waited for reply for refund and address to send it back but no reply please respond