We received the controller months ago We received the controller months ago, but we have not been able to get it to connect to the game. Please help, we've called several times but never get an answer.

0/10 would not recommend this company. I'm a content creator and decided to purchase a controller for my streams. I spent $250+ on a custom controller but within a week i noticed there was such bad stick drift that it was unplayable. I reached out for a repair as this was still fresh out of the box and they informed me it was caused by a circuit board that was so far gone it would need to be replaced. And then informed me it would cost me an additional $65 to repair it. I tried to reason with the company but they were adamant about the payment for repair. I received a terribly made controller, received bad customer service and had to pay additional money to fix their mistake. 0/10 would not recommend this company.

Never received my controller, customer service will not respond to me I placed an order on Jan 8 for a one handed controller (I'm disabled/partially paralyzed). I paid for expedited order processing, and the whole thing the website estimated would take 4 weeks due to international shipping. On Feb 2 I hadn't received any kind of update, so reached out to customer service. This first interaction was great, they responded within 24 hours and said that the controller would ship "early next week" .. but it never did. I waited a week and half to reach out again, asking if they had a tracking number. They sent one but it just says "label created" and that status has not changed since Feb 12. It's now March 6th. I've tried to reach out about cancelling my order, but they have not returned any of my requests for support since Feb 12th. I have tried contacting them three times to process a cancellation/refund. What's worse is I am getting automated emails from sitejabber to 'review my controller' even though I've never received it. I honestly believe this company is trying to swindle me out of $282.

Have had my controller now for a while… Have had my controller now for a while and everything custom on it to make sure that it last the warranty is well worth the spend. Quick to respond when I have a question or issue and they were Quick to rectify the problem. Controllers can be a bit expensive but it is a custom job and it's personalized for you. Looking forward to acquiring another one for my other consoles.

The controller is very cheap feeling The controller is very cheap feeling, not worth the price at all. I don't like that there is no rumble/vibration or whatever, for that price it should have at least had that. I regret purchasing this controller, and I am very unsatisfied with it.