My son wanted to purchase this item… My son wanted to purchase this item from your website and I placed the order. For someone not familiar with these aspects, it was difficult to understand what and why things were being selected. Descriptions were limited. Also suggesting shipping insurance above and beyond the standard value of $100 makes a consumer concerned that the items will not be received correctly. The process leaves one very concerned that this controller will not arrive as ordered.

I shouldn't have to have the same… I shouldn't have to have the same billing and shipping address for this order. I moved four days ago, and happened to need a new controller. Reason I chose this business: I've been looking at a modded controller for a few years, and I finally had the money to grab one.

Bad Customer service or scam? Spent 475, on top tier controller with all bells and whistles. Upon receiving I noticed that I didn’t like a few things cosmetically. I got a hold of customer service and requested to change. They did oblige originally on request based on the product and top level warranty. . But when it came time to figure out shipping and where I was sending or if they were going to ship it, they went radio silent. It’s been over a week. I’ve emailed and gotten no response. I’ve set appointments and gotten no calls and text and called the one 800 number and no return calls or text. They might put out a good product but if you don’t get what you want first time or it’s broken, you’re dead in the water.

Great Great Great Great customer service. I was able to communicate to the seller that I wanted changes, despite already making the order. Great controller. The controller was exactly as advertised. I will never go back to a regular controller. Great deal. I am happy I got the extra 2 year warranty. However, I hope the controller outlives its warranty.

Don’t buy from this company many better Don’t buy from this company many better options out there. I sent in mine for repair in December and they said they received it and now will not respond. They now will not respond they have my controller my 80 bucks I spent for repair and now I can’t even get my broken controller back from this company. I spent 250 on the damn thing and it’s broken twice I regret not going with a better company like cinch gaming save your money if thinking about going with these guys. Jacob from evil is a lying POS and now I’m out all my money with no recourse since I used a gift card my wife got me.