Purchased an “accessible” controller, it failed and no service Purchased an “accessible” controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them after two weeks they sent me an email that my “ticket was closed” and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son’s controller to some other dupe. I would have been better off trying to fix it myself. Stay away from Evil.

Great Great Great Great customer service. I was able to communicate to the seller that I wanted changes, despite already making the order. Great controller. The controller was exactly as advertised. I will never go back to a regular controller. Great deal. I am happy I got the extra 2 year warranty. However, I hope the controller outlives its warranty.

Don’t buy from this company many better Don’t buy from this company many better options out there. I sent in mine for repair in December and they said they received it and now will not respond. They now will not respond they have my controller my 80 bucks I spent for repair and now I can’t even get my broken controller back from this company. I spent 250 on the damn thing and it’s broken twice I regret not going with a better company like cinch gaming save your money if thinking about going with these guys. Jacob from evil is a lying POS and now I’m out all my money with no recourse since I used a gift card my wife got me.

They rob me for my controller They rob me for my controller. I sent it back to them for them to fix it. It came to me broke. And they have the worst customer service ever you can’t even get in contact with them its just terrible they basically robbed me for $500 I’ve been waiting for the controller for a year just to find out they claim they sent it and never even gave me a tracking number. Worst experience ever.

I've asked for refund the controller… I've asked for refund the controller does not set on to tv there seems a piece missing I've waited for reply for refund and address to send it back but no reply please respond