They should face a Lawsuit for bullying… They should face a Lawsuit for bullying the chess game industry & Allowing cheaters to win against non paying members. Thousands of chess cheaters to choose from & Moderators make more money this way!

Horrible Customer Service I purchased a gift membership for my friend Steve. His account was canceled and he opened a new one. I have been messaging them for over 3 months and they have not been able to transfer the membership despite providing all the purchase and account details. I have never dealt with such incompetency before in my life. The chess platform is great, but if you have a problem don't bother messaging them, waste of time.

Faulty AI program … Generally speaking the site has good features. HOWEVER chess.com AI program to catch cheaters is faulty. I have used the site for over a year and have slowly built up my rating to 2167. I was playing 2 games against top 50 player, rated just under 2400. Both of these games were 1 move per 3 days and both ended in draws. When the 2nd game had finished my account was suddenly closed. Without any warning. I appealed and was denied. CHESS.com didn't even read the appeal. If they would have read it then they would have answered my question All I received were computer generated form letters. There was no proof that I cheated, none could be found because I don't have engines in my phone or computer I also do not receive assistance. A similar problem has happened to Kaspachess which he posted on his chess website. So beware if you play great chess.com will assume you are cheating and close your account. Fairplay works both ways and everyone has rights.

this game is trash iustinsmekerpestate… this game is trash iustinsmekerpestate is hacking pls ban him he told me he use ai to win pls ban him and tell him to give me my skin on cs2!!!

From last review on Chess.com about… From last review on Chess.com about their computer gliche was going on they were updating or something and seem for now to correct the issue. They were nice to let me know and apologized for it.