I like this game online but it's… I like this game online but it's getting worse for people cheating and abandoning the game at the last second when they play a move or on the competitions it's like 7/10 people who abandon, and you feel like you've just wasted your time. Chess needs to block these people from playing again.

Continuous issues with games timing… Continuous issues with games timing out, my opponents timer freezing and my timer counting down even after I've completed a move. Losing 100s of ELO just because. Raised multiple technical error reports, shared screengrab videos and full info on my system. The issue has been ongoing for 6 months. Support team is polite but useless. They keep saying they're working on it, it's only gotten worse. Terminated my membership. Not worth a single cent of you money or a minute of your time.

Horrible Customer Service I purchased a gift membership for my friend Steve. His account was canceled and he opened a new one. I have been messaging them for over 3 months and they have not been able to transfer the membership despite providing all the purchase and account details. I have never dealt with such incompetency before in my life. The chess platform is great, but if you have a problem don't bother messaging them, waste of time.

chess chess. com support is worst, they have no conclusive evidence to ban the accounts and support take lot of time they don't give other chance to correct the mistakes, which is very very very bad

STOP CHARGING ME FOR A CANCELED… STOP CHARGING ME FOR A CANCELED SUBSRIPTION!!! 3+ Years ago i Subscribed for a 1year membership. After few months i decided to cancel it. The next year i noticed they billed me again, and i reported to you about this, and no one replied to me. This is the second year as i am getting charged from my card - You said you will refund me and you DID, but funny thing is on the same day you did your refund you charged me again. This Company is a JOKE and will steal your money! I hope more people realise that you are a scam company. Today i am submitting a bank report and they will charge back everything you take. I will also report this to the payment processors you have.